Well, I'm bummed. I've had my original DInc since launch and love it. I've never had a problem with it. I manually upgraded to Froyo on Tuesday when the instructions were posted without any issues and have liked the improvements.
Now I am in Cleveland for the weekend with some buddies and I use my DInc a lot when traveling in a city. It's a huge asset. I didn't bring a camera or laptop because there was no need. Yesterday morning, I was using my DInc all day without a problem then went to look something up on YouTube to show a friend something. When I went to search the keyboard wouldn't come up. So I powered it off and powered it back up. Everything loaded fine so I went back to the YouTube app again and the screen froze. It wouldn't do anything. Then when the screen slept, I couldn't wake it back up. I pulled the battery and started it back up again only to find it would freeze after unlocking the phone. I could do one thing before it froze. I got a message saying that the Better Keyboard app had experienced an error and had to force close. I tapped Force Close then it would freeze. Same thing from Safe mode.
I called Verizon tech support and did a hard reset with them (Clear Storage option). This would freeze during activation or during the white HTC screen and I couldn't wake up the screen once it went dark still. After all this, I tried a factory reset and still the same thing so I am being sent a new phone. I am little annoyed but I think it's just a bad phone.
The worst part is that it happened while I am on vacation so I am without a backup phone and due to the holiday I will probably have to wait until Thursday to receive my new phone.
Anyway, this stinks. I was just curious if others saw similar experiences and actually resolved since I have a few days to wait.
Now I am in Cleveland for the weekend with some buddies and I use my DInc a lot when traveling in a city. It's a huge asset. I didn't bring a camera or laptop because there was no need. Yesterday morning, I was using my DInc all day without a problem then went to look something up on YouTube to show a friend something. When I went to search the keyboard wouldn't come up. So I powered it off and powered it back up. Everything loaded fine so I went back to the YouTube app again and the screen froze. It wouldn't do anything. Then when the screen slept, I couldn't wake it back up. I pulled the battery and started it back up again only to find it would freeze after unlocking the phone. I could do one thing before it froze. I got a message saying that the Better Keyboard app had experienced an error and had to force close. I tapped Force Close then it would freeze. Same thing from Safe mode.
I called Verizon tech support and did a hard reset with them (Clear Storage option). This would freeze during activation or during the white HTC screen and I couldn't wake up the screen once it went dark still. After all this, I tried a factory reset and still the same thing so I am being sent a new phone. I am little annoyed but I think it's just a bad phone.
The worst part is that it happened while I am on vacation so I am without a backup phone and due to the holiday I will probably have to wait until Thursday to receive my new phone.
Anyway, this stinks. I was just curious if others saw similar experiences and actually resolved since I have a few days to wait.
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