1. moliva1568's Avatar
    Anybody know what this error message is?

    "the process com.htc.bgp has stopped unexpectedly. Please try again"

    it comes up randomly but doesn't close anything that i'm in or change anything if i'm on the home screen. Phone is "stock" with Go Launcher

    Thanks
    04-19-2011 03:12 PM
  2. PvilleComp's Avatar
    It's a part of HTC's location/sync service.

    Clear cache for the following apps in settings:

    Calendar
    Calendar Storage
    Gmail
    Gmail Storage

    See if it keeps happening.

    Hope this helps.
    04-19-2011 08:18 PM
  3. moliva1568's Avatar
    i'll check that out. thank you
    04-19-2011 09:17 PM
  4. moliva1568's Avatar
    I couldn't find gmail storage but i cleared the others and i still get the message.
    04-22-2011 10:02 AM
  5. rphx2's Avatar
    Anyone have any ideas on this? I checked the cache in all of these & the clear cache is not highlighted to let me clear it.
    08-04-2011 04:52 PM
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