12-30-2010 12:55 PM
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  1. NickA's Avatar
    Notice how the ad says it fully integrates with Google, even mentioning Google Maps. Nothing about Bing. The phone didn't come with Google Maps, right? We had to download/install from the Market, then set it as the default?
    12-28-2010 12:28 PM
  2. sjenkins1009's Avatar
    @Nick, yeah and thankfully we will be getting that Option back in Froyo is what i heard.
    12-28-2010 12:41 PM
  3. Kevin Gossett's Avatar
    I can't wait for 2.2 to be released, so we can see all of the "is this really what we have been waiting for all this time?" threads.

    2.2 isn't something groundbreaking and major. I think a lot of people will be disappointed.
    12-28-2010 12:59 PM
  4. TheANARCHY's Avatar
    I don't get how the Fascinate not having Froyo equates to it not "liv[ing] up to it's billing".
    Just refer to the other posts... In the Verizon store when I purchased these phones the little placard beside it said "Will upgrade to 2.2". The sales rep even opened his little book to show the page you can find in an earlier post on the site verifying it was coming. I'm a smart enough shopper to research before I buy. So I knew when I bought the phone what was on it... BING included. However, the fact that here we are months away from that time and where's the update? I could really care less about the GPS issues, but the Flash support and the annoying battery drain and those capacitive buttons not staying lit up, those issues should have been addressed long ago. But like I said, as a responsible consumer I notch it up to lessons learned. HTC, Motorola, or gasp... Apple (assuming they get the iPhone 4) will get my business from now on.
    12-28-2010 01:03 PM
  5. Joel S.'s Avatar
    Because it was touted as getting the update soon after it was released. The accessories they sold (like my home dock) says the output won't work until 2.2. It mentioned Flash when it was released. Some people may have bought the phone thinking they were getting those features soon. And by soon I don't mean 3-6 months (or who knows) down the road.
    The phone was sold as an Android 2.1 device with a fast hardware core and a pretty slick SAMOLED screen (it has Flash Lite too, so while that's not full up Flash, I do have flash elements on various sites I browse). That's what it was billed as.

    I purchased mine for what it IS, the coming update is gravy, and considering the carrier (Verizon has to be the slowest carrier when it comes to device/update releases) I expected a wait.

    I'm not really defending them, I just don't understand people knocking the phone itself because of the lack of an update.

    I work in the software industry, so maybe I'm a little more empathetic toward the dev teams when it comes to time frames for these devices. It's flat out impossible to set a firm release date for software until its about ready to go final (as in the final code has passed all testing). There are countless examples of buggy software, or software with corners cut, because companies rushed to hit a deadline.

    Wow! That's pretty pathetic for Samsung. They can obviously make a great phone (and great TV's - I have 3 Samsung's) but their software people suck.

    See ya next year Froyo.
    No kidding, I can't really blame them for pulling the plug on the site. Hopefully it means they're getting ready to roll out.

    And yea, their software dev teams are awful in comparison. It's wild how on the cutting edge their hardware is, but their software techs are all college drop outs or something.
    12-28-2010 01:07 PM
  6. baron4406's Avatar
    OMG they did change it on their website already, amazing what a few calls from Android Central will do lol
    12-28-2010 01:09 PM
  7. Joel S.'s Avatar
    Just refer to the other posts... In the Verizon store when I purchased these phones the little placard beside it said "Will upgrade to 2.2". The sales rep even opened his little book to show the page you can find in an earlier post on the site verifying it was coming. I'm a smart enough shopper to research before I buy. So I knew when I bought the phone what was on it... BING included. However, the fact that here we are months away from that time and where's the update? I could really care less about the GPS issues, but the Flash support and the annoying battery drain and those capacitive buttons not staying lit up, those issues should have been addressed long ago. But like I said, as a responsible consumer I notch it up to lessons learned. HTC, Motorola, or gasp... Apple (assuming they get the iPhone 4) will get my business from now on.
    It absolutely IS coming.

    Again, how is the lack of an UPDATE a sign that the PHONE isn't living up to it's billing? It was very clear what the phone was when you bought it.

    There's no argument the device probably should've shipped with Froyo, but that doesn't change the above.

    P.S. I'd rather stab myself in the eye with a shard from my Fascinate's screen than give Apple my money.
    12-28-2010 01:16 PM
  8. ChuckG73's Avatar
    What has happened to accountability. I love my fascinate but do wish it had 2.2. Hopefully sooner than later.
    12-28-2010 01:24 PM
  9. JaeKar99's Avatar
    This impending ‘update’ that has been the only thing slowing down the push to put a different ROM or kernel on my phone.. Guess I will just push into DJ05 and let the Froyo hit the fan later.. It was an irritation – now it is just plain irresponsible of Verizon to wrap this thing and get it out there.
    12-28-2010 01:29 PM
  10. ChuckG73's Avatar
    I think I might root
    12-28-2010 01:32 PM
  11. DroidXcon's Avatar
    I'll stick with Samsung, my phone runs freaking great even with 2.1....meanwhile if you hang around the forums most of the problems are coming from HTC and moto. the only real contender in my eyes is LG. Ill just stick with this phone regardless what happens till either a galaxy 2 line comes up or i get a Nexus S.

    I'm going to spend my time enjoy the amazing things my phone can do and not focus on 2.2 that when i we get most of us wont notice much of an upgrade. Besides lower battery life and you will be able to see advertisments on a new level in the form of flash.

    And as far as ever going to Iphone. how boring is that phone its like going from a SAMOLED to Washed out LCD.... No thanks. im happy where i am and when Froyo comes, great. until then im not going to envy any other phone for ex Moto with their horrible gallery settings, corrupting videos, ringtones that play on your music players, and lagged interface.

    Happy exactly where i am.
    12-28-2010 01:38 PM
  12. quiklives's Avatar
    My wife has the Fascinate, and she loves her phone. I'm jealous of her screen, though overall I prefer my phone - but the most frustration for her comes from the little things. I often forget which things are Froyo only, like Chrome-to-Phone. Flash isn't as important, I think, to being able to use the various things that just won't run pre-2.2.

    I do agree that the misrepresentation of when you guys could expect your update has been unfair and possibly even false advertising.

    For comparison's sake, I bought my Droid X on release day in July, and was promised Froyo by the end of summer. I think it was literally the last day of summer (maybe a day or two earlier), but they did actually keep to their release schedule. So you guys have been waiting through at least two deadlines already - but I would be totally unsurprised if this update came out on New Year's Eve.
    12-28-2010 02:02 PM
  13. joebob2000's Avatar
    Unfortunately most companies do not make this easy on them, but based on the three different conversations...there is alot more information they do have they arn't telling us. At least in my thoughts.
    Having worked at/worked with/fought with/etc a number of support teams, I can tell you what they were ALL doing is giving you a "talk off" since you are asking them something they dont have information on. If you try to ask some skewed question like "well what if i buy it from you and get it and then go to use it with xyz carrier and it doesnt have 2.2 on it?" you will get a weird response since they don't have that in their manual. So, they make something up to make you happy so you will gtfo.

    They refuse to give a date because the worst thing you can do is give a date; people will be happy for about 10 minutes then they will hang you when the date slips. Given the mountains of paperwork that says "fascinate with android 2.2" they ARE definitely committed to releasing it, just don't hold your breath as to when. They got skewered by not having it ready by the end of the year, and even if it takes them until june to release it they dont want to set themselves up for more criticism by giving a date of any sort.
    12-28-2010 02:21 PM
  14. sjenkins1009's Avatar
    I too worked in a support team, even provided phone tech support for a web hosting company. We use to submit bugs all the time to our administrators and the developement team, most of the time these bugs weren't even looked at for at least a month. However our managers told us it doesn't matter, give them a date of 1 week and keep adding to that saying that ran into problems. Let me say we did get hung alot with it.

    The issue i have with Samsung is that they have released 2.2. On the Tab, (almost the exact same hardware as the facinate just bigger screen) in Europe and in Canada. There is no logical reason i can find in my IT mind, or my software developer mind as to why they are delaying it's release so long except if they just intend to tease us with it forever and not release it.
    12-28-2010 02:35 PM
  15. Clak's Avatar
    I too worked in a support team, even provided phone tech support for a web hosting company. We use to submit bugs all the time to our administrators and the developement team, most of the time these bugs weren't even looked at for at least a month. However our managers told us it doesn't matter, give them a date of 1 week and keep adding to that saying that ran into problems. Let me say we did get hung alot with it.

    The issue i have with Samsung is that they have released 2.2. On the Tab, (almost the exact same hardware as the facinate just bigger screen) in Europe and in Canada. There is no logical reason i can find in my IT mind, or my software developer mind as to why they are delaying it's release so long except if they just intend to tease us with it forever and not release it.
    It has to be something with the carriers at this point, I think Samsung has done it's part. I don't know if it's some sort of business agreement or what, I just know it's ridiculous.
    12-28-2010 04:02 PM
  16. NickA's Avatar
    It has to be something with the carriers at this point, I think Samsung has done it's part. I don't know if it's some sort of business agreement or what, I just know it's ridiculous.
    I agree. It's been proven that 2.2 runs on a Galaxy S phone. And Gingerbread does too (Nexus S).
    12-28-2010 04:07 PM
  17. Chris Kerrigan's Avatar
    I agree. It's been proven that 2.2 runs on a Galaxy S phone. And Gingerbread does too (Nexus S).
    Well, it runs on the hardware. Making TouchWiz work with Gingerbread is a whole new story...
    12-28-2010 04:11 PM
  18. DroidXcon's Avatar
    I agree. It's been proven that 2.2 runs on a Galaxy S phone. And Gingerbread does too (Nexus S).
    And not for nothing , Nexus S is not exactly the same inside but im sure its not a hardware limitation
    12-28-2010 04:17 PM
  19. bobbyworld's Avatar
    I noticed that Samsung Media Hub's website Media Hub: A Universe of Entertainment at Your Fingertips is stating how it'll be on Verizon Wireless soon. I'm thinking CES. Hopefully this isn't the hold up on Froyo.
    12-28-2010 04:21 PM
  20. bobbyworld's Avatar
    "you will be able to see advertisments on a new level in the form of flash"
    With my Fascinate running 2.1 there isn't a lack of advertisements without Flash.

    Seems all the majority of making Apps available for Android they are supported by Ads.

    Hopefully ads will become more relevant, cinematic and interactive in the future.
    12-28-2010 04:31 PM
  21. TheANARCHY's Avatar
    It absolutely IS coming.

    Again, how is the lack of an UPDATE a sign that the PHONE isn't living up to it's billing? It was very clear what the phone was when you bought it.

    There's no argument the device probably should've shipped with Froyo, but that doesn't change the above.

    P.S. I'd rather stab myself in the eye with a shard from my Fascinate's screen than give Apple my money.
    And that would be your right to do so. Have fun. As for me, I'm going to commit a sin here on AC, I'm going to compare the way that App.... Sorry I won't mention the name, updates their phones. Update is prepared, announced, plug in phone, done. Google, that is to say Samsung could learn a lesson about this. Make all the excuses you wish. But with every manufacturer of an Android phone making different phones with different OS releases, developers can't make apps that work with every release of Android. At some point they fix a cut off. Ask anyone with older Moto phones still running 1.6 OS. Are their phones no less capable? In some cases yes. But many of those phones could handle newer software. The manufacturer doesn't want to give it to them. They want to sell then another phone. Business is business. Its about the money after all. And Samsung already got my money so what's the incentive to keep me happy? I think I proved the point.

    P.S. - As for that other company, my phone from them, that I still use on wifi, can use the most recent software updates they released. And that phone is over 3 yrs old! Google and its hardware partners better learn from that quickly.
    12-28-2010 04:59 PM
  22. bobbyworld's Avatar
    I have an iPod Touch that still lacks an update for the security flaw with PDF files because Apple has abandoned the OS/platform.
    12-28-2010 05:16 PM
  23. Chris Kerrigan's Avatar
    And that would be your right to do so. Have fun. As for me, I'm going to commit a sin here on AC, I'm going to compare the way that App.... Sorry I won't mention the name, updates their phones. Update is prepared, announced, plug in phone, done. Google, that is to say Samsung could learn a lesson about this. Make all the excuses you wish. But with every manufacturer of an Android phone making different phones with different OS releases, developers can't make apps that work with every release of Android. At some point they fix a cut off. Ask anyone with older Moto phones still running 1.6 OS. Are their phones no less capable? In some cases yes. But many of those phones could handle newer software. The manufacturer doesn't want to give it to them. They want to sell then another phone. Business is business. Its about the money after all. And Samsung already got my money so what's the incentive to keep me happy? I think I proved the point.

    P.S. - As for that other company, my phone from them, that I still use on wifi, can use the most recent software updates they released. And that phone is over 3 yrs old! Google and its hardware partners better learn from that quickly.
    I've said this before and I'll say it again...the "They already have my money" argument -- although a good point, is not entirely valid. Part of keeping your customer base is to deliver on what you promise, and updating to Froyo was promised. Not to mention the fact that people will become more and more educated on Android as it gets bigger. Yes, to an extent that ideology holds true -- but only to an extent. Manufacturers (for the most part) like HTC and Motorola have eventually delivered on updates with Android to top-tier devices. That's not going to change.
    12-28-2010 05:20 PM
  24. Krook's Avatar
    I say we all storm into verizon and demand a new phone that holds true to it's advertisement. They say no we hold them to false advertisement. Just sayin
    12-28-2010 07:28 PM
  25. ATRich0608's Avatar
    It absolutely IS coming.

    Again, how is the lack of an UPDATE a sign that the PHONE isn't living up to it's billing? It was very clear what the phone was when you bought it.

    There's no argument the device probably should've shipped with Froyo, but that doesn't change the above.

    P.S. I'd rather stab myself in the eye with a shard from my Fascinate's screen than give Apple my money.
    Amen!
    12-28-2010 07:36 PM
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