I was tired of talking with Verizon's "tier two" tech support on the phone. I was tired of hearing there is "nothing we can do from our end" from Samsung. I GREATLY APPRECIATE the workaround I found in these forums. BUT, it is still a major pain in my technical backside. And of course I had to reset my phone!
Anyway, I fianlly go into my local Verizon store and explain my dilema. I get the "you need to install the Samsung drivers to your Mac" story. After a brief exchange Mr. Verizon checks out a couple of things on his Verizon-type computer and realizes there is nothing he/Verizon/Samsung can do for me or my phone. I was PROMISED that this phone would work with my MAC. But it won't.
He puts me on the phone in the store with a "higher up" who offers me an iPhone since it is comparable and his sincerest apologies. This tech is a MAC user and understands my frustrations. He, of course, must clear this with his supervisor.
I have had my phone since the first of the year. I have enjoyed it. I am not that tech savvy. The most exciting thing I have done with it is used Launcher Pro to change it just a touch. I think I have one game app, twitter, one IM app. I like the Dolphin browser app. I really like MixZing for music, but then again downloading music is such a pain.
I have been so frustrated by the inability to not easilty access photos, music, videos, etc.
Thoughts.
Anyway, I fianlly go into my local Verizon store and explain my dilema. I get the "you need to install the Samsung drivers to your Mac" story. After a brief exchange Mr. Verizon checks out a couple of things on his Verizon-type computer and realizes there is nothing he/Verizon/Samsung can do for me or my phone. I was PROMISED that this phone would work with my MAC. But it won't.
He puts me on the phone in the store with a "higher up" who offers me an iPhone since it is comparable and his sincerest apologies. This tech is a MAC user and understands my frustrations. He, of course, must clear this with his supervisor.
I have had my phone since the first of the year. I have enjoyed it. I am not that tech savvy. The most exciting thing I have done with it is used Launcher Pro to change it just a touch. I think I have one game app, twitter, one IM app. I like the Dolphin browser app. I really like MixZing for music, but then again downloading music is such a pain.
I have been so frustrated by the inability to not easilty access photos, music, videos, etc.
Thoughts.