Verizon Return Policy

[majiklantrn]

So I bought my Rezound outright to avoid contracts on 11/23. I returned the Rezound because of HW issues and the Nexus was the phone to wait for. I was told I was only allowed to either Return or Exchange the phone once. I was still required to play a restocking fee.

I was wondering if these signal issues don't get all cleared up, if that policy holds true to get a refund. Even if that means I need to get a corp check mailed to me since stores don't carry that kind of cash around. Should I contact Verizon to review my options?

I love the Nexus. Its an awesome phone but I can't hold a 4G signal. If I get one, its only doing a download/upload of 5Mbs with 1-2 bars.

Thoughts?

 

[brandonx1000]

you get one return...if you returned your rezound for the nexus, there is no exchange or return for another device

 

[majiklantrn]

you get one return...if you returned your rezound for the nexus, there is no exchange or return for another device

Doh.. lets hope the signal gets better. Keep getting "no data connectivity available."

 

[dbdynsty25]

you get one return...if you returned your rezound for the nexus, there is no exchange or return for another device

Unless it's for a hardware issue, which may cover low signal strength. There have been exceptions made.

 

[majiklantrn]

I'm not looking to return it right away. I'm willing to give this device a chance since it is a .0 release and will require some patches. I will give a call to Verizon support since I'm experiencing really bad 4G (when I have it) and also I keep getting double/triple text messages. I did some testing on my Mifi and get the same speedtest results, just more signal bars with it.

 

[Jude526]

I don't know the phone but does it allow 3g like my thunderbolt does?

Sent from my Thunderbolt using Tapatalk

 

[majiklantrn]

I don't know the phone but does it allow 3g like my thunderbolt does?

Sent from my Thunderbolt using Tapatalk

Yeah, right now I have it switched into 3G mode. It appears to like 3G just fine. That's why I want to give a call to Verizon and see if there is something going on with 4G.