1. NateC2k's Avatar
    Hi anyone I was wondering if anyone can help me with my issue.
    Best Buy will give me $301.00 for my Droid Bionic.

    Anyway they advertise the Galaxy Nexus for $799.99.
    A Verizon store in the same mall is selling the same phone for $650.00.
    This is all contract free retail pricing.

    Now according to Best Buy they price match.

    Best Buy Price Match Guarantee - Best Buy

    After reading this they should have to honor the Verizon Wireless store for the $650.00.

    When I call they say they won't honor the price matching because "they don't have to".

    Who should I call because this is blatant false advertising.
    12-20-2011 04:21 PM
  2. godanigo's Avatar
    Go to a different Best Buy. They SHOULD do it. Tell them you'll call corporate or talk to a manager.
    12-20-2011 09:25 PM
  3. Ezduzit's Avatar
    They can honor it as long as the store has it in stock, if the store doesn't then they can deny the price match.

    Via Rezound!
    12-20-2011 09:50 PM
  4. sandoff's Avatar
    This happened to me on launch day. I spent 30 min arguing with the Best Buy employee on what there price match policy was on how this situations meets all its requirements (as a former BB employee, i was more than happy to screw them over). The reason they push it away so much is because the price match comes off the stores sales for the day. I eventually had to return with the policy printed, handed it to the Mobile Manager and it was smooth sailing from there. They priced matched and gave me a $50 gift card for my troubles. Along with that I had Buy Back on my Thunderbolt and they gave me $378 for it when i only figured i was getting $299 (40%), the employee told me this had happened a few days ago on another buy back return.

    Short version, If you stand there long enough, with the correct documentation, they will price match vzw
    Androidpwns likes this.
    12-20-2011 10:03 PM
  5. nickacs's Avatar
    So do you get the $301 BB gift card immediately in-store if you trade in your Bionic? The website says your supposed to send it in and wait 7-14 days for the BB gift card to show up. I don't want to be without a phone at all!
    And I assume if you do get it in-store, on the spot, they will let you use it towards a new phone immediately? Silly question, but I know other stores that won't let you use their gift cards on the day you get them. Stupid, but hey, want to make sure, IF I do this and pull the trigger on the GN! Hmm!
    12-20-2011 10:29 PM
  6. sandoff's Avatar
    Yes everything was done at the same time. Was there for about an hour but walked out with my new GN
    12-20-2011 10:50 PM
  7. NateC2k's Avatar
    Thanks everyone for your help. I will do exactly what you said.
    I called multiple times and it really frustrates me when a company advertises something and then do everything in their power to deny their guarantee.
    12-21-2011 11:16 AM
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