I have noticed that after I leave my house or work that has an active wifi signal that I quickly connect to 3G (I don't have 4G in my area).
I will have 3-4 bars (usually between -70dbm and -90dbm).
However no data will come in our out on the phone. I can't ping anything or access any data. However calls get sent and received no problem.
I can resolve the issue by turning off the radio and turning it back on. Either by going into airplane mode or via the Phone testing mode.
I spoke to a Verizon level II tech who told me that the issue has been acknowledge by Samsung/Google and they expect to have a software fix in February. Told me if I wanted to exchange the phone I could. Though he couldn't explain to me how that would help since he said it was a "software" issue.
Questions
1. Anyone else having this issue and/or heard this line from Verizon?
2. Anyone have any permanant fix other than turning the radio off? I feel like a dumbass when I essentially have to get my phone ready to leave the house...
3. Opinions on if I should do the exchange or not? I have had 0 other problems with the phone.
Thanks in advance
I will have 3-4 bars (usually between -70dbm and -90dbm).
However no data will come in our out on the phone. I can't ping anything or access any data. However calls get sent and received no problem.
I can resolve the issue by turning off the radio and turning it back on. Either by going into airplane mode or via the Phone testing mode.
I spoke to a Verizon level II tech who told me that the issue has been acknowledge by Samsung/Google and they expect to have a software fix in February. Told me if I wanted to exchange the phone I could. Though he couldn't explain to me how that would help since he said it was a "software" issue.
Questions
1. Anyone else having this issue and/or heard this line from Verizon?
2. Anyone have any permanant fix other than turning the radio off? I feel like a dumbass when I essentially have to get my phone ready to leave the house...
3. Opinions on if I should do the exchange or not? I have had 0 other problems with the phone.
Thanks in advance