1. Dragerman's Avatar
    New to Smart phones. Decided to get SAmsung Nexus instead of iPhone. Having the following problem. When using browser, I go to Broomall Fire Company. While on that site I can down load all PDF files without no problem. If I go to member login from site, I'm prompted with uderid & password. When I try to download PDFS from this location, I get download failed for PDF's. Does not happen on iPhones? Thx
    01-18-2012 07:58 AM
  2. 2waterfowl's Avatar
    Try "request desktop site" in your browser. That fixed some login issues with some of my sites.
    01-18-2012 08:23 AM
  3. Dragerman's Avatar
    I can log into the site with no problem. The momnet I downloaded the PDF it idicates unsuccessful download. If the PDF is on public site, it works fine?
    01-18-2012 08:32 AM
  4. Undertoad's Avatar
    This is probably not a phone-related issue.

    PS I'm just a little north in Collegeville, I'm a web developer and jack of all trades, if you would like me to try debugging this I would be happy to.
    01-18-2012 08:43 AM
  5. Dragerman's Avatar
    Works with iPhone with no problem.
    01-18-2012 09:25 AM
  6. 2waterfowl's Avatar
    After login you might still have to request "desktop site" to download. Sometimes it switches back and forth, therefore rendering you unsecured.
    01-18-2012 09:51 AM
  7. booboolala2000's Avatar
    The site administrator may have some limitations or restrictions set in place that you are unaware of. Contact the site admin.

    Sent from my Galaxy Nexus using Tapatalk
    01-18-2012 10:14 AM
  8. Dragerman's Avatar
    I'm the site Administrator. I had someone else try on an AT&T phone with older android operating system and he get the same error message. Download unsuccesful. If the PDF is on public site it works fine. In secure area the PDF won't donwnload. JPG files download without problems. As indicated these don't exist on iphone. Works like a champ. I believe it's an android problem since it happens on multiple android OS and different carriers AT&T & Verizon on different phones.
    01-18-2012 10:23 AM
  9. Kunji's Avatar
    try unchecking Show warnings if there is a security issue. under the browser's setting>security>uncheck


    worth a try. it fixed some issues i was having with login on a site.
    01-18-2012 10:36 AM
  10. booboolala2000's Avatar
    I'm the site Administrator. I had someone else try on an AT&T phone with older android operating system and he get the same error message. Download unsuccesful. If the PDF is on public site it works fine. In secure area the PDF won't donwnload. JPG files download without problems. As indicated these don't exist on iphone. Works like a champ. I believe it's an android problem since it happens on multiple android OS and different carriers AT&T & Verizon on different phones.
    I seems like it would have to be some security settings on the site or the PDF format type. I'm sure other people that visit your site do not all have iPhones and would be interesting if you had prior feedback about this issue.

    Sent from my Galaxy Nexus using Tapatalk
    01-18-2012 01:15 PM
  11. Poseign's Avatar
    I'm the site Administrator. I had someone else try on an AT&T phone with older android operating system and he get the same error message. Download unsuccesful. If the PDF is on public site it works fine. In secure area the PDF won't donwnload. JPG files download without problems. As indicated these don't exist on iphone. Works like a champ. I believe it's an android problem since it happens on multiple android OS and different carriers AT&T & Verizon on different phones.
    You could try a different browser from the marketplace, like dolphin browser for example. It may just be that the secure version of the site doesnt like the stock android browser.

    If that doesnt work, at leas we narrowed it down some.
    01-18-2012 02:15 PM
  12. Dragerman's Avatar
    I had other people try with AT &T and other Verizon phones. Seems to be isolated to the android OS. If you have an iphone on AT&T or Verizon. PDF files open with no problem in secured area of website. PDF's will not open for android's. This is a wierd problem.
    01-18-2012 05:36 PM
  13. Dragerman's Avatar
    I just downloaded Oper mobile and PDF files work with no problem.
    01-18-2012 05:51 PM
  14. tuxdude's Avatar
    By a secure site - do you mean https ? Could you also check the web server logs (Apache or whichever) to see what is actually happening when the download fails ?
    01-18-2012 06:20 PM
  15. Mathmatikus's Avatar
    I have encountered similar problems and basically can't download from any website that has a wait time.or code on it. My biggest issue I have is 50/50 getting "download failed" on images from anywhere, they download, it shows complete and suddenly switches to "download failed". I can spam retry all I want and get the same results.

    Eventually I wound up clicking the image in the download window as soon as it shows complete and it opens the image up in gallery without a problem and stays complete, if I don't do this the download will always wind up as failed.

    So irritating!
    01-18-2012 06:43 PM
  16. openyoureyes's Avatar
    FIX

    Settings > Apps > "All" tab > Download Manager

    Click "Force Stop", then click "Clear Cache", then click "Clear Data". Try the download again.
    01-18-2012 06:46 PM
  17. johnysavage's Avatar
    For what it's worth, I'll second the use of Opera Mobile for downloading .pdfs from certain websites. I've had problems downloading pdfs in the stock Android browser from the days when I had my OG Droid. I've tried every fix and browser out there and it seems like Opera Mobile is the only one that can properly download pdfs from some websites.
    01-19-2012 12:18 PM
  18. kharrigan's Avatar
    I'm able to d/l and view PDFs no problem from that site.

    Sent from my Galaxy Nexus
    01-19-2012 02:00 PM
  19. bvns's Avatar
    Tried this fix. Unable to do the final step of clear data.
    Still unable to download pdfs. All stated as download unsuccessful.
    Any other suggestions please?
    Cheers.
    01-16-2013 11:58 PM
  20. Patrick Schroedl's Avatar
    New to Smart phones. Decided to get SAmsung Nexus instead of iPhone. Having the following problem. When using browser, I go to Broomall Fire Company. While on that site I can down load all PDF files without no problem. If I go to member login from site, I'm prompted with uderid & password. When I try to download PDFS from this location, I get download failed for PDF's. Does not happen on iPhones? Thx
    The files in the "Member Login" section of that site are protected by .htaccess security, otherwise known as HTTP Basic Authentication. There is a known issue in Android causing the built-in DownloadManager service a "system service that handles long-running HTTP downloads" to incorrectly authorize, or not authorize, file downloads behind HTTP Basic Authentication. The short answer is that you're probably not going to have much luck downloading any files behind such a login prompt. I know that it has occasionally been done, but I have seen no evidence to support a clear reason for why it was successful in those specific instances. It's likely something was triggered in the DownloadManager that caused it to correctly authorize the download.

    There is a thread around here somewhere about the issue. I spent a few minutes looking for it just now and couldn't find it, but I remember reading it within the last week or so. If I find it, I'll throw up a link here.

    Edit: to be clear, for anyone else receiving "download unsuccessful" notices, if you're getting these while downloading files that do not require HTTPAuth credentials in order to access, then your issue is different. Try the traditional data/cache clearing.
    01-17-2013 01:24 AM
  21. Daltonan's Avatar
    I was having the same issue. I am a website administrator and I was not able to download pdf documents that are in a pass worded section of the website. I was able to do this until I switched in January from an HTC Evo to the LG Optimus G. I just downloaded a different browser and I can access the documents I need. I also belong to a yahoo group and was able to send and reply to emails till recently. I just downloaded the Yahoo mail app rather than use the stock app in my phone and I'm able to send and reply once again. I guess the stock items that come with these phones aren't always the greatest. I'm so glad I found this article.
    07-11-2013 07:35 PM
  22. GoodCall's Avatar
    I've been dealing with this annoying glitch for months,
    Thank you for posting Opera mobile fix because its the only tip that has worked.
    thank you
    thank you
    thank you
    07-14-2013 09:10 AM
  23. 77jordan's Avatar
    I've been dealing with this annoying glitch for months,
    Thank you for posting Opera mobile fix because its the only tip that has worked.
    thank you
    thank you
    thank you
    Yes this works, but I would like to use Chrome

    try unchecking Show warnings if there is a security issue. under the browser's setting>security>uncheck


    worth a try. it fixed some issues i was having with login on a site.
    There is a security issue but I can't find these settings at all. Using an Alcatel OneTouch 7040T, latest android software.

    FIX

    Settings > Apps > "All" tab > Download Manager

    Click "Force Stop", then click "Clear Cache", then click "Clear Data". Try the download again.
    Didn't work.
    09-10-2014 10:37 AM
  24. r41kk0's Avatar
    Long press on the pdf download link.. Then click on save link.. your file will be downloaded
    10-18-2014 09:12 AM
  25. bdlmotox's Avatar
    I am having this problem on a samsung galaxy tab s2. If I single press, I just get a white notification banner with a "download failed" message that I can barely read. I have no problem opening these on my Motorola moto X. I've cleared cache on Chrome, and the download manager. I know this worked at one time but I don't know why it doesn't work anymore.
    10-13-2015 11:22 AM
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