Rotation not working

[masterxchief]

My phone stopped being able to rotate yesterday. I kept messing with settings and wiped the cache of the phone before it worked again for a little while.

As of this morning it won't work again. I got some apps to check the accelerometer data and it shows the z axis as stuck at the highest reading. I tried throwing the phone around to unstick it but no luck.

I am running stock 4.0.4. Anyone have this issue or know how to fix it?

EDIT: I performed a factory reset, flashed back to 4.0.2 and relocked the bootloader. Still same issue. Is it possible to have samsung fix this? I really hate verizon's CLNRs and would rather not go through 50 of them until I get a good one like the last 3 phones I had to do it for.

 

[kesnik]

I tried throwing the phone around to unstick it but no luck.

lmfo

A phone accelerometers is a electro-mechanical device but its unlikely that it got "stuck"...... It’s probably a software issue. Did you check the settings?

Smartphones Accelerometers

-kesnik

 

[dimsdale]

You do have "Auto-rotate screen" checked in the Display settings, right?

 

[masterxchief]

Ya I checked the settings. I performed a factory reset already and reflashed back to stock and the issue still persists. Doubt that its software.

Sent from my Xoom

 

[greydarrah]

Sounds like you did all the right things, which doesn't look good. To be sure that it's not an app conflict, when you did your factory reset, did you tell the phone to NOT restore any apps?

If you don't want a refurb, I guess your only shot is to try calling Samsung for a warranty repair.

 

[masterxchief]

Yup didn't let it restore apps. I will see what Samsung can do for me. I have a fascinate I can use in the meantime :\

Sent from my Xoom

 

[yosteve]

Will it rotate an app like youtube?

 

[daitsuwamono]

If flashing the original ROM back didn't solve the problem, the accelerometer has failed. You have no other recourse but to replace the phone.