06-08-2013 11:00 AM
60 123
  1. androidluvr2's Avatar
    I'm considering the "Factory Reset" option, but have never attempted.
    First, get all your contacts and pictures backed-up and your texts, too if you need to save them and of course anything else on your phone you want saved.

    Then go to settings, backup and reset, factory data reset and press it.
    03-25-2013 12:00 PM
  2. Cigar-Junkie's Avatar
    Looks Like it may be time to do a reset. I never have done this before because I am lazy but the phone is becoming unusable. I was hoping to make it until the G4 but no such luck. Found a Verizon page on how to Hard Reset - Galaxy Nexus by Samsung I hope it helps.
    03-25-2013 01:12 PM
  3. nmc445's Avatar
    Thanks all.

    I spoke with both a VZW District Manager & a Google Help Desk agent --- both endorsed the hard reset.

    Neither person was aware of an ongoing issue with the 4.2 update. Though maybe it's too early for it be flagged & disseminated to the ground troops.
    03-25-2013 01:25 PM
  4. dookie.'s Avatar
    I use Touchdown Pro to handle my Exchange duties. It is so far superior to the native client that you should use it for that reason alone.

    Also no battery issues as of 4.2.2.

    03-25-2013 01:38 PM
  5. appmy's Avatar
    I use Touchdown, but am still having a battery drain issue. It isn't the Exchange service using mine, it is the Android System at 48%. I'm only getting 3.5 hours on a full extended battery.

    Sent from my Galaxy Nexus using Tapatalk 2
    03-25-2013 02:19 PM
  6. appmy's Avatar
    I seem to have found a fix for the Android System battery drain issue that works for me. I found it on the code site at Google,

    I simply unchecked the "Enable background sync" setting in Google Currents. I will report back, but so far so good.

    Link to Issue 39728: https://code.google.com/p/android/is...Stars&id=39728
    03-25-2013 06:08 PM
  7. ammarmon's Avatar
    I've been having terrible battery drain since the update but mine appears to be bluetooth related more than anything. BBS is pointing the finger at several bt processes. I'm not sure if it's 4.2.2 or the new Honda (got both the same day) . I've never had a problem with bt draining battery before. I'll do more research but has anyone else run into the same issue with Hondas bluetooth?

    Sent from my Xoom using Android Central Forums
    03-25-2013 08:52 PM
  8. Gherkin Savorus's Avatar
    Same problem here. Except mine won't even hold a charge now. My battery drained in less than 2 hours. I disabled maps, pulled the battery and sim, stopped running apps, and I just watched it have 18% battery and go down to zero in less than 1 minute. No joke. It seems that most of the battery drain is caused by the apps. I really don't know what to do at this point, but this is really upsetting. Nothing I've tried here has worked. What is this exchange account also? Any advice, help? Thanks!
    Papa, the exchange account is one variety of "regular" email (not gmail), usually associated with a corporate email, or hotmail, or outlook. I suggest going to your email client (if you have one), removing your accounts, then go to settings -> apps -> all, delete data and cache for "exchange services". Reboot, then re-add your email account. For me it was an alternating combo of either exchange or maps devouring my battery life. I also suggest uninstalling maps, rebooting, then reinstalling (maybe delete data for maps as well for good measure before uninstalling).

    For me I also did the following, based on another thread I found when digging around about the issue:

    Cleared data and cache for the following processes: google account manager, google bookmarks sync, google contacts sync, google play services, google search, google services framework, and network location.

    You might try these -if- fixing maps and/or exchange doesn't do it for you. My issues finally went away completely when I uninstalled maps and reinstalled, so it was either maps or (I suspect, based on what my "battery" settings were reporting) a number of things. I'm no expert, but these are the steps I took, and my phone is back to normal today. YMMV
    PlayDLine and Papasmerf like this.
    03-25-2013 10:00 PM
  9. dafunkymunky's Avatar
    I wanted to provide an update on my battery drain issues. I'm happy to say they seem to be a thing of the past since doing a factory reset. Before the reset I could leave my phone alone and within a couple hours the battery would be completely drained. Today was my first full day of use since the reset. Started with full battery at 8am EST and I've still got 16% battery left after 17hrs. I highly recommend anyone having issues to consider a factory reset. On top of my battery drain issue being resolved the phone is also so much faster than it was before.
    03-26-2013 01:31 AM
  10. Xterror's Avatar
    Today is the 4th day since the update, the first 3 were great, but today my SMS works take forever to send and my battery would drain so quick. It showed the maps app doing a lot of the draining for some reason. The phone stayed warm all day like it was using the gps but I had it turned off. I powered down 3 times and wouldn't help. When I got home I turned location based setting off to see if it helps, but I'll probably end up doing a factory reset like someone else recommended. Will post an update in a day or two.

    Sent from my Nexus 7 using Tapatalk HD
    03-26-2013 02:22 AM
  11. Xterror's Avatar
    GPS turning on by itself making phone warm and very slow, guess for sure I'll do a reset.

    Sent from my Galaxy Nexus using Tapatalk 2
    03-26-2013 11:56 AM
  12. nmc445's Avatar
    Thanks all!
    +1 on the DaFunkyMunky

    Did a Factory Reset midday yesterday. An inconvenience for sure, but the last 24 hours have been much better with the battery.

    I did also follow the above advice to disable the background data on Currents. I don't use that app anyway.
    03-26-2013 12:15 PM
  13. sjd2246's Avatar
    Since the update the battery has been draining a little faster not a lot but noticeable. May do a factory reset.

    Sent from my Galaxy Nexus using Android Central Forums
    03-26-2013 01:32 PM
  14. Papasmerf's Avatar
    At my wits end. Don't really want to go through the hassle of a factory reset. When I was having battery issues Monday it seemed like it was exchange then after a reboot it was System (drmsever) using close to 50%. Yesterday, I had no issues whatsoever, I was back to 10 hours on battery before recharge.
    Today, phone is back dead after 3 hours with System (drm server) using 43% of battery. It won't let me stop it, only export. I tried to research it but don't understand how to make the problem go away. My Amazon MP3 app is also running at 15% even though I keep force stopping it it's using lots of battery. Any advice?
    03-27-2013 09:45 AM
  15. androidluvr2's Avatar
    System (drmsever) using close to 50%.
    That sounds like a digital rights management server. Try uninstalling and reinstalling anything associated with media, like google play, google play services, google music, google books, etc.

    My Amazon MP3 app is also running at 15% even though I keep force stopping it it's using lots of battery. Any advice?
    Uninstall it and reinstall it.
    Papasmerf likes this.
    03-27-2013 11:18 AM
  16. xeroslash's Avatar
    I charged my phone up before going to sleep last night and unplugged it. Checked this morning and these are my percentages:

    8h 6m 7s on battery:
    Android OS - 47%
    Phone Idle - 16%
    Cell standby - 12%
    Maps 10%
    Screen - 7%

    I also used a couple apps after I woke up and those were 3% along with Wi-Fi. I've never really paid attention overnight like this before, but is the OS suppose to use that much while the screen is off? Throughout the day my battery usually shows the screen using the most and IIRC the OS was only maybe a single digit. Not sure if not using the screen overnight causes the change in difference of OS usage.
    03-27-2013 11:34 AM
  17. androidluvr2's Avatar
    System (drmsever) using close to 50%.
    This guy had a similar drm server problem on his nexus 4 and Google Earth was the problem:

    03-27-2013 12:45 PM
  18. Barnaldo's Avatar
    The update that HD Widgets sent out earlier today seems to have finally fixed it for me. As soon as it finished installing, my phone's batter graph leveled out and it physically cooled down (it's been warm since the 4.2.2 update over the weekend) and my battery graph leveled out. It's been back to normal ever since. I did the Exchange account reset a couple days ago, though at the time it did not seem to help with anything.

    I almost wonder if the update caused similar conflicts with multiple applications, and you have to get the ones on your particular phone all fixed before it settles down and starts working correctly.
    03-27-2013 10:39 PM
  19. Papasmerf's Avatar
    Thanks for the suggestions. I am 2 and 1/2 hours into the work day and my phone is totally dead again. It's also weird that it only seems to happen while at work, at home it's on wifi and the phone is fine. I tried many of the suggestions but nothing seems to be working. I checked under settings>battery and it appears that my phone is being held awake almost constantly. I checked BBS for wakelocks also but can not narrow down what exactly is causing it to stay awake. One day it seems like one thing, the next, another.
    03-28-2013 10:12 AM
  20. Mr.Miagi's Avatar
    So this is my third or fourth day on the update. Day one I had battery drain problems, I went into settings to see what was drsiningn the battery and it was 2 apps, shazam and a video watching one. Shazam was using 50%. I uninstalled both and now the battery seems decent. Today will be the first day I will have it off the charger all day and I will report back. I have a feeling I'm going to do a factory reset anyway but at the moment I don't think its necessary.

    Moral of the story, deleting apps could help battery drain problems. As sometime else said deleting cached data will probably help as well.
    03-29-2013 09:25 AM
  21. Ace4's Avatar
    Odd, my battery lasts significantly longer since the update. There are noticeably less wakeups when the screen is off compared to before the update. I haven't deleted any apps, although quite a few have been updated so it's possible one of the app updates is the root cause.
    03-29-2013 11:15 AM
  22. dafunkymunky's Avatar
    No one likes to go through the inconvenience of a factory reset but it really is worth the time and effort in the case of this 4.2.2 battery drain. I have had zero issues since doing the factory reset on my phone. Like most people here I spent a couple days trying to narrow down which app or apps were causing the issue but it seemed like something new each day. In the end you are probably spending more time and effort trying to find the cause for it than you'd spend backing up and doing a factory reset.
    Valerieh3 likes this.
    03-29-2013 11:59 AM
  23. joshuasa9's Avatar
    Do any of you guys have Google Services taking up the majority of your phone? I'm running stock 4.2.2 no rom. I have stopped ALL Play Store notifications, auto updates, contact sync... pretty much everything you can. Here's a screenshot:
    03-29-2013 12:26 PM
  24. joshuasa9's Avatar
    Do any of you guys have Google Services taking up the majority of your phone? I'm running stock 4.2.2 no rom. I have stopped ALL Play Store notifications, auto updates, contact sync... pretty much everything you can. Here's a screenshot:
    Just curious if anyone has seen this activity after the update... Thanks!
    03-30-2013 12:32 AM
  25. ZachA's Avatar
    I was having this same problem finally I gave in and Factory Reset the phone seems to be working a lot better.
    03-30-2013 02:33 PM
60 123

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