1. Huggie87's Avatar
    I think i have a defective home button and my pbone is less then 2 weeks old my question is if i take it back to best buy would they give me a new one or do i have to go thur Verizon

    Thanks

    Sent from my SCH-I605 using Android Central Forums
    03-05-2013 03:38 PM
  2. Josphe72's Avatar
    I think i have a defective home button and my pbone is less then 2 weeks old my question is if i take it back to best buy would they give me a new one or do i have to go thur Verizon

    Thanks
    What's wrong? Have you pulled the battery yet?
    03-05-2013 03:55 PM
  3. Huggie87's Avatar
    Sometimes when i push the home button to bring up recent apps it does nothing or itll show them for a quick second and the only way i good get it to work again was restarting the phone and that would work for about a day then i did a factory reset and that didnt help either

    Sent from my SCH-I605 using Android Central Forums
    03-05-2013 04:04 PM
  4. universeand's Avatar
    I think i have a defective home button and my pbone is less then 2 weeks old my question is if i take it back to best buy would they give me a new one or do i have to go thur Verizon

    I would try through bb first.

    Sent from my SCH-I605 using Android Central Forums


    On a Note 2 blast.
    03-05-2013 04:54 PM
  5. Josphe72's Avatar
    Ok. Are you long pressing the home button? As in holding it down until that menu comes up but then that menu disappears? If so it might not be the button but something else.
    Mine was quirky after a couple of weeks but I pulled the battery and it worked as expected.
    03-05-2013 04:56 PM
  6. maryhalltworound's Avatar
    I think i have a defective home button and my pbone is less then 2 weeks old my question is if i take it back to best buy would they give me a new one or do i have to go thur Verizon

    Thanks

    Sent from my SCH-I605 using Android Central Forums
    go back to Best Buy and get a new one.... if you wait until the Best Buy return period ends, you'll have to deal with Verizon. (and possibly accepting a refurbished certified used one as replacement)
    Huggie87 likes this.
    03-05-2013 10:42 PM
  7. dpham00's Avatar
    30 days return or exchange policy for best buy , since you bought it 2 weeks ago. Note that purchases after 3/2 has a 15 day return policy.

    For future reference, Costco wireless has the best return and exchange policy at 90 days. Though I only paid $37 for my note 2, so can't complain.

    Sent from my Verizon Samsung Galaxy Note II
    Huggie87 likes this.
    03-06-2013 12:13 AM

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