1. Gunner2000's Avatar
    Hi All!
    Sorry to say that this is the end of a great relationship that my Note 2 and I have had. It's not Samsung's fault and it's not my fault the only people that can be blamed is Verizon themselves. When Verizon released the Android 4.1.2 update a couple of weeks ago the update installed smoothly and restarted the phone which was totally expected. What wasn't expected was for the display not to light up after the phone came back on. After fighting with Verizon support for over an hour on the phone, they sent me a replacement. Well supposedly they run the replacements through a 100+ point check before they send them out to people. Boy have I proved Verizon wrong on that with the phones that I had both the Note 2 and the Samsung Stratosphere(don't get me started on the Stratosphere). Well I get the replacement in the mail don't download the Android update or any apps other than the updates for those that Verizon and Samsung put on the phone. Within 20 minutes time the phone shut itself off 3 different times, and it got so hot that I could not physically bear to touch it. Which says a lot for the temperature because after working for McDonalds as long as I have I almost lost all feeling of heat in my hands so it takes a lot for me to be holding something and say that it's hot. I called Verizon and had them force feed me the bull**** that it had to be something that I downloaded causing this. After fighting with them for another 2 hours I had them sending me another phone and a replacement battery. Well the following Monday comes(2 days after getting the first replacement phone) and FedEx drops off the phone and battery. I open it up and activate the phone and no matter what I did I could not get the phone to connect to any wi-fi network. I spent 2 hours on the phone with Samsung, an hour on the phone with Belkin, and another hour on the phone with my Internet Service Provider all trying to troubleshoot the issue so that when I called Verizon I couldn't have them say that it was my internet service provider, wireless router, or something that Samsung had to help me with. I even went to every Wi-Fi Hotspot within a 15 mile radius of my house and tried connecting there with no luck. Well I call Verizon and fight with them some more and get force fed more lies and they send me out another phone. Well a day later when I get this phone it has the same exact problem of the phone that it replaced with the added issue that the power jack on the phone is so freaking loose that you can take the charger and spin it around in a complete circle. This had me furious at this point. Especially with all the aggravation that is involved when I call Verizon. Every single time I call them I am sexually harassed over the phone. They have it right there in black and white on the computer screens in front of them not to refer to me as a woman when I call, they have my name which is a guy's name and cannot be a girl's name, and the first thing out of my mouth before I even tell them my name is "I am a man, do not refer to me as a woman, and if you do so it will be considered sexual harassment." Well that doesn't stop them from repeatedly in the same conversation with the same person referring to me as a woman. Well after fighting with them some more and being sexually harassed some more and after threatening to take my family's 5 lines and get my extended family to follow suit with all of their lines(about 45 in all) and switch to a different carrier the head of the callcenter in Tampa, FL switched his tune right there and then especially after I told him that the reason he was calling me was because one of his management staff was sexually harassing me I gave him his choices he could either send me a brand new Galaxy Note 2 still in the box free of charge or he could switch it out to a different phone of my choice free of charge that was comparable in my mind. Well I chose the 32 GB model of the iPhone 5. I know it's no Note 2 in many ways, but I have had the iPhone in the past with work both the 3G and the 4 and have had no issues with the phone that weren't caused by something that I did( Dropped the 3G in the toilet). So as much as I loved the Note 2 and love Android I am switching back for the time being to an iOS device. February 4, 2014 I am eligible for my upgrade and by then the Note 3 should be out and I will be back to the Android side of the force. I just wanted to take and say my temporary farewell to Android.
    Gunner Out!
    05-25-2013 08:51 AM
  2. Golfdriver97's Avatar
    Hi All!
    Sorry to say that this is the end of a great relationship that my Note 2 and I have had.
    Gunner Out!
    Welcome to the forums. Hope your issue gets straightened out in the future, by means of Verizon further apologizing.
    05-25-2013 09:02 AM
  3. pool_shark's Avatar
    You could use some spaces between paragraphs ma'am.

    I couldn't resist.

    It's a shame you've had so many issues. The wifi issue apparently is known according to articles, though I have not experienced it.
    Maybe you should have taken it to a store to let them see for themselves.
    tony bag o donuts likes this.
    05-25-2013 09:03 AM
  4. Gunner2000's Avatar
    Pool_shark,
    Lol thanks for reminding me I forgot of the 3 hour trip to the Verizon Store that I took with the most current replacement. It was nothing but a waste of my time, money, and gas to get there and back because they did absolutely nothing for me. If I wanted absolutely nothing done I could have taken the phone to my 9-month old baby cousin who would have accomplished the same thing for me.
    claret likes this.
    05-25-2013 09:13 AM
  5. yankeesusa's Avatar
    That really sucks. It's sad that a company can ruin such a great phone.

    Sent from the Great Galaxy Note 2 using Tapatalk 2
    05-25-2013 09:28 AM
  6. Gunner2000's Avatar
    Yankee,
    You're so right that does really suck! It's very sad that they can do that indeed!
    05-25-2013 09:46 AM
  7. Eclipse2K's Avatar
    Ouch.

    But I must ask. Why do they refer to you as a woman if your name in the account is a male name?

    Sent from my Samsung Galaxy Note II
    05-25-2013 12:52 PM
  8. Gunner2000's Avatar
    Eclipse,
    They claim I have a higher-pitched voice like a woman, but that is the farthest thing from the truth unless I'm singing because I can reach into the soprano realms that very few guys can claim. But obviously I'm not singing to them on the phone I'm speaking to them lol.
    Gunner out!
    05-25-2013 01:03 PM
  9. Eclipse2K's Avatar
    Eclipse,
    They claim I have a higher-pitched voice like a woman, but that is the farthest thing from the truth unless I'm singing because I can reach into the soprano realms that very few guys can claim. But obviously I'm not singing to them on the phone I'm speaking to them lol.
    Gunner out!
    LOL, that's nuts! Especially after you make it clear. I don't know if I'd call it harrasment but I'd be annoyed and I wouldn't appreciate it. I don't have the deepest voice either but I've never been told that. Not that high but compared to my brother its high. He could scare someone if he chose to.

    Sent from my Samsung Galaxy Note II
    05-25-2013 01:51 PM
  10. diegoesk's Avatar
    Did anyone actually read all of that?? Lol

    Sent from my SCH-I605 using Tapatalk 2
    karsdroid likes this.
    05-25-2013 02:13 PM
  11. bclinger#IM's Avatar
    Only due to a thing I have about grammer. I fell asleep upon completing the read.

    Sent from my Sprint Note 2 via Tapatalk.
    karsdroid likes this.
    05-25-2013 02:20 PM
  12. Eclipse2K's Avatar
    Did anyone actually read all of that?? Lol

    Sent from my SCH-I605 using Tapatalk 2
    I read part if it. Quit. Came back and started where I had left off. Quit. And finished. LOL. The wall of text gave me a headache.

    Sent from my Samsung Galaxy Note II
    karsdroid likes this.
    05-25-2013 04:54 PM
  13. mrsstraty#AC's Avatar
    Only due to a thing I have about grammer. I fell asleep upon completing the read.

    Sent from my Sprint Note 2 via Tapatalk.
    grammAr..... :banghead:

    Sent from my SCH-I605 using Tapatalk 2
    05-26-2013 08:15 AM
  14. return_0's Avatar
    What has happened to this thread
    karsdroid likes this.
    05-27-2013 12:32 AM
  15. chuckh0308's Avatar
    That's one advantage to the iPhone. Though I absolutely despise the Apple store and their little attitude infested sales robots, at least you can take your device there if you have problems, and in my experience, they take good care of you. Any other device you're stuck with dealing with the carrier for everything and it totally sucks.
    mrsstraty#AC likes this.
    05-27-2013 01:31 AM
  16. anon5664829's Avatar
    That's one advantage to the iPhone. Though I absolutely despise the Apple store and their little attitude infested sales robots, at least you can take your device there if you have problems, and in my experience, they take good care of you. Any other device you're stuck with dealing with the carrier for everything and it totally sucks.
    All the apple people I've talked to had no "attitude"
    05-27-2013 02:05 AM
  17. nrfitchett4's Avatar
    Wow, talk about bad luck. That many phones dead in a row.
    But seriously, if I was Verizon I would have cancelled your account. Threatening sexual harassment because you have a high pitched voice and they mistake your gender over the phone is ridiculous. You even admit that you can reach notes most men can't. You seem very sensitive about this. I get called ma'am on a regular basis over the phone. It happens. It's not sexual harassment, it's a mistake.
    I'm sure Verizon reps have annotated the account with how difficult you are to work with and will probably be hesitant to help you in the future.

    Here's the definition of sexual harassment for future reference: Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that tends to create a hostile or offensive work environment.
    There was nothing sexual in nature about your dealings with Verizon.

    Posted via Android Central App
    petaf likes this.
    05-27-2013 03:22 AM
  18. anon(394005)'s Avatar
    Wow, talk about bad luck. That many phones dead in a row.
    But seriously, if I was Verizon I would have cancelled your account. Threatening sexual harassment because you have a high pitched voice and they mistake your gender over the phone is ridiculous. You even admit that you can reach notes most men can't. You seem very sensitive about this. I get called ma'am on a regular basis over the phone. It happens. It's not sexual harassment, it's a mistake.
    I'm sure Verizon reps have annotated the account with how difficult you are to work with and will probably be hesitant to help you in the future.

    Here's the definition of sexual harassment for future reference: Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that tends to create a hostile or offensive work environment.
    There was nothing sexual in nature about your dealings with Verizon.
    I don't usually comment on these types of threads, but I share your sentiments here. Making threats to customer service rarely works in your favor (typically the opposite). I also think there's probably more to the story here (than the OP's side). Anyway, Gunner2000, I wish you the best of luck going forward, hope all works out for you.
    05-27-2013 03:04 PM
  19. TabGuy's Avatar
    Hi All!
    Sorry to say that this is the end of a great relationship that my Note 2 and I have had. It's not Samsung's fault and it's not my fault the only people that can be blamed is Verizon themselves. When Verizon released the Android 4.1.2 update a couple of weeks ago the update installed smoothly and restarted the phone which was totally expected. What wasn't expected was for the display not to light up after the phone came back on. After fighting with Verizon support for over an hour on the phone, they sent me a replacement. Well supposedly they run the replacements through a 100+ point check before they send them out to people. Boy have I proved Verizon wrong on that with the phones that I had both the Note 2 and the Samsung Stratosphere(don't get me started on the Stratosphere). Well I get the replacement in the mail don't download the Android update or any apps other than the updates for those that Verizon and Samsung put on the phone. Within 20 minutes time the phone shut itself off 3 different times, and it got so hot that I could not physically bear to touch it. Which says a lot for the temperature because after working for McDonalds as long as I have I almost lost all feeling of heat in my hands so it takes a lot for me to be holding something and say that it's hot. I called Verizon and had them force feed me the bull**** that it had to be something that I downloaded causing this. After fighting with them for another 2 hours I had them sending me another phone and a replacement battery. Well the following Monday comes(2 days after getting the first replacement phone) and FedEx drops off the phone and battery. I open it up and activate the phone and no matter what I did I could not get the phone to connect to any wi-fi network. I spent 2 hours on the phone with Samsung, an hour on the phone with Belkin, and another hour on the phone with my Internet Service Provider all trying to troubleshoot the issue so that when I called Verizon I couldn't have them say that it was my internet service provider, wireless router, or something that Samsung had to help me with. I even went to every Wi-Fi Hotspot within a 15 mile radius of my house and tried connecting there with no luck. Well I call Verizon and fight with them some more and get force fed more lies and they send me out another phone. Well a day later when I get this phone it has the same exact problem of the phone that it replaced with the added issue that the power jack on the phone is so freaking loose that you can take the charger and spin it around in a complete circle. This had me furious at this point. Especially with all the aggravation that is involved when I call Verizon. Every single time I call them I am sexually harassed over the phone. They have it right there in black and white on the computer screens in front of them not to refer to me as a woman when I call, they have my name which is a guy's name and cannot be a girl's name, and the first thing out of my mouth before I even tell them my name is "I am a man, do not refer to me as a woman, and if you do so it will be considered sexual harassment." Well that doesn't stop them from repeatedly in the same conversation with the same person referring to me as a woman. Well after fighting with them some more and being sexually harassed some more and after threatening to take my family's 5 lines and get my extended family to follow suit with all of their lines(about 45 in all) and switch to a different carrier the head of the callcenter in Tampa, FL switched his tune right there and then especially after I told him that the reason he was calling me was because one of his management staff was sexually harassing me I gave him his choices he could either send me a brand new Galaxy Note 2 still in the box free of charge or he could switch it out to a different phone of my choice free of charge that was comparable in my mind. Well I chose the 32 GB model of the iPhone 5. I know it's no Note 2 in many ways, but I have had the iPhone in the past with work both the 3G and the 4 and have had no issues with the phone that weren't caused by something that I did( Dropped the 3G in the toilet). So as much as I loved the Note 2 and love Android I am switching back for the time being to an iOS device. February 4, 2014 I am eligible for my upgrade and by then the Note 3 should be out and I will be back to the Android side of the force. I just wanted to take and say my temporary farewell to Android.
    Gunner Out!
    TLDR
    05-28-2013 09:04 AM
  20. svenEDGE's Avatar
    I only read this because I'm in the doctor's office, waiting to be seen. Im sorry you had bad luck with your devices, but for the love of god, loosen up a bit. Sexual harassment? I don't even see how you can call it that.

    Sent from my SCH-I605 using Tapatalk 4 Beta
    05-29-2013 12:53 PM
  21. celticfdguy's Avatar
    What does your voice sound like? Lol
    05-29-2013 01:19 PM

Similar Threads

  1. Death of the Rezound is greatly exaggerated
    By twolastnames in forum Rezound Rooting, ROMs, and Hacks
    Replies: 24
    Last Post: 08-01-2012, 04:38 PM
  2. Anyone not having the "Sleep of Death" issue?
    By Codeworks in forum Samsung Galaxy Tab 7.0 Plus
    Replies: 34
    Last Post: 01-28-2012, 08:13 AM
  3. Replies: 4
    Last Post: 10-28-2011, 05:12 PM
  4. New to Android (thx to 8th pre having the worst death of all)
    By billionaire.dreams in forum HTC EVO 4G
    Replies: 1
    Last Post: 10-17-2011, 09:05 AM
  5. Does anyone know of any great ROM's for the Thunderbolt ???
    By jerry008 in forum New to the Forums? Introduce Yourself Here!
    Replies: 1
    Last Post: 08-29-2011, 07:18 AM
LINK TO POST COPIED TO CLIPBOARD