Verizon Data usage not updating

[cdf3]

I like to check my data usage periodically to ensure I don't go over my data allotment using the Family Share Plan.
I noticed my data usage hasn't been updated in almost a week.
Anyone data usage not current?

Sent from my SCH-I605 using Tapatalk 2

 

[ShaggyKids]

I found that since I switched to this replacement phone and reinstalled the VZW app for this its not updating automatically like it used to. I now have to click the app and let it do it's thing to update.

 

[nlitenme]

If you're referring to the VZW data widget, they changed it so that it doesn't update on it's own anymore. This is another thing that I use Tasker for (to run it once a day without me having to do anything).

Another measure you can take is to set up alerts in your account. I get a text & email when I hit 50%, 75% & 90%.

 

[cdf3]

It's not updating on the website login as well. Last update was almost a week ago.

Sent from my SCH-I605 using Tapatalk 2

 

[nlitenme]

It's not updating on the website login as well. Last update was almost a week ago.

Sent from my SCH-I605 using Tapatalk 2

I would call them to see if the usage counter can be reset.

 

[exmeaguy]

Same here, the usage has not reset.

 

[ansa82]

I'm looking at the my Verizon widget... the data usage updates when I click on it.it's up to date and seems to be working ok

sent from my Galaxy Note 2