My GN2 had a screen damage (kinda like stain could not be cleaned) so, i took it back to Bestbuy. They said it will be replaced but I have to wait and in the mean time i kept my old one. 4 days later i went back and they give me refurbished phone with different color which came in a plastic bag (no accessories not even stylus pen) and wasnt in mint conditions.. I absolutely hate white phones but im stuck with it.