1. sardar615's Avatar
    Just wondering if anyone knows if Asurion is still shipping Note 2's or have they moved on to the Note 3? Out of no where my phone has a hairline crack on the screen, I didn't drop it, it didn't fall, I didn't slam it down (though I had been mad at a few things), but I put the phone down, walk away, come back, and there is a crack on the screen. I am one of the last few unlimited data plan people, and wanted to see if there was any hope for me to get a Note 3 from Asurion? Wishful thinking, I guess...
    10-20-2014 01:23 PM
  2. DevilJack's Avatar
    I had my note swapped twice. Both time I received a brand new note 2.

    This was about a month and half ago..for the second replacement

    Sent from my SCH-I605 using Tapatalk
    10-20-2014 01:36 PM
  3. srkmagnus's Avatar
    I think chances are that you'll still receive a Note 2. Let us know if you find out anything different if you decide to file a claim.
    10-20-2014 01:43 PM
  4. sardar615's Avatar
    I finally called Asurion, and they said that they have plenty of Note 2's in stock, so I will get that, but I have 60 days from the date of occurance, to actually file a claim. So I figure, I will wait a couple of weeks, and call back again, and see if they have run out, and if they have, then figure out what device they will send me, and take it from there.
    10-23-2014 11:12 AM
  5. BevHillsLexusMike's Avatar
    Did you file both claims within 12months?
    11-19-2014 01:06 PM
  6. ppophil's Avatar
    No way. I recently broke my screen to, went online and got a refurbished galaxy note 2. The phone looks and acts as good as the day it came out of the box even though it says refurbished under the battery. I doubt if you could swap it for a galaxy note 3

    Posted via the Android Central App
    11-26-2014 11:38 AM
  7. Asurioncares's Avatar
    We strive to replace with a like for like device. Only in the event that your original device is unavailable then we may offer a comparable model. If you have any other questions, please let us know. Thanks!
    11-26-2014 04:44 PM

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