I'm sure everybody has had good and bad experiences with both. Verizon will not honor my loyalty discount after I bought a phone online and returned it the next day several months ago and as far as that goes I had to call and email them several times before they would reinstate my upgrade status almost 3 months later. The loyalty discount was not used on said purchase because the phone was on sale and the sale price was greater than the discount so that is why it wasn't applied. When I spoke to them about why my discount on My Verizon says I'm eligible,and it doesn't show up at checkout their response was basically that i'm lucky to get a phone for such a cheap price on contract whether it's on sale or not. I have been doing some lurking around the web and found I can bet a SG3 about $60 cheaper at Best Buy.
OK my rant is over and my questions are:
1. Will I be able to keep my existing plan ( I don't have unlimited data ) ?
2, Will Verizon help me with customer service or will i have to go to Best Buy for the duration of
the 2 year contract ?
3. Can I still use MY VERIZON to pay my bill or make any plan changes ?
OK my rant is over and my questions are:
1. Will I be able to keep my existing plan ( I don't have unlimited data ) ?
2, Will Verizon help me with customer service or will i have to go to Best Buy for the duration of
the 2 year contract ?
3. Can I still use MY VERIZON to pay my bill or make any plan changes ?