I would have terminated my connection with you. Rediculous
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The person on the other end of the phone has zero ability to make a change to add or remove a logo.
They also can not be expected to have every device, new or old, in their hand in front of them to examine.
Not sure how Kirstyn can take calls like that all day.
For "hot flagship phones", they SHOULD have some training and knowledge. We are not talking about a mid range phone that has zero hype behind it, we are talking about one of those new phones that SHOULD generate some excitement. For what it is worth, there are stickers that are being made with the purpose to cover up that horrible Verizon logo on the home button on the Note 2.
That's true. They might have knowledge about these phones but not small detail like this. I'm pretty sure they (or you) wouldn't know if the verizon logo on the back of our phones is centered on the back or towards the top or bottom without looking at it.
You do know it's just a phone, right? Metal, plastic and glass? Not something to get emotionally invested in?