Well, that was a bust. That's not even correct, right? It is a Google product, at least I thought it was.
Hello,
Thank you for contacting Google Play Support. The Speech to Text feature is an ability of the device. As such it is not covered within Google Play's Scope of Support. We recommend contacting your device manufacturer for support with this issue. You'll be able to reach the manufacturer of your device here:
1 (800) 726-7864
I hope I was able to direct you to the team that can help you with this issue, but please let me know if you have any other questions about Google Play. I'd also like to let you know to expect a short anonymous survey about your support experience in the next few days; we keep trying to find ways to improve our customer support, and your feedback will definitely help.
Thanks,
Ty
The Google Play Support Team