Around the end of November my S3 randomly starting shutting down so Verizon sent me a replacement, stright out of the box the replacement started doing the same thing. I am on my 3rd phone and it is still doing the same thing, I have no apps installed and it continues to power down The only way I can get it to come back on is to connect it to my charger. I've rebooted in safe mode so 3rd party apps were disabled, I've done a factory reboot. Nothing is working
Verizon is telling me my only options at this point are to use my upgrade and buy a new phone, send my old phone into Samsung for them to try to fix the issue and i could be without a phone for up to 14 days, or I can purchase a new battery and see if that resolves the issue.
Help please! :'(
Verizon is telling me my only options at this point are to use my upgrade and buy a new phone, send my old phone into Samsung for them to try to fix the issue and i could be without a phone for up to 14 days, or I can purchase a new battery and see if that resolves the issue.
Help please! :'(