1. jackwagon06's Avatar
    Hey AC, anyone ever buy a phone from Best Buy? I got my son the Blue One on vzw and of course, being a kid, he cracked the screen. I have the verizon insurance, but I didnt buy anything extra from BB either. Anyone have a replacement through BB using vzw insurance? Thanks
    12-01-2013 06:26 PM
  2. fatproduce's Avatar
    Verizon's insurance is seperate from Best Buy's Geek Squad Protection. You will have to go through Verizon directly for a replacement. VZW uses a seperate insurance company for their cell phone insurance. I'm not sure how they will handle the Best Buy HTC One blue exclusive. Best of luck to you though!
    12-03-2013 07:33 PM
  3. jackwagon06's Avatar
    Thanks, thats kinda what I thought. Its the blue thats throwing a wrench in the works, but Ill call and see how they handle this type of thing.
    12-05-2013 07:58 AM
  4. jlczl's Avatar
    Thanks, thats kinda what I thought. Its the blue thats throwing a wrench in the works, but Ill call and see how they handle this type of thing.
    What ended up happening?
    12-17-2013 01:09 PM
  5. jackwagon06's Avatar
    What ended up happening?
    Haven't pursued it yet. After the holidays I should be able to squeak it in.

    Sent from my SM-N900V using Tapatalk
    12-19-2013 05:28 AM
  6. 67GTV's Avatar
    Any news yet JW06? I'm curious about the outcome, as I have a BB blue, without insurance however. I bet VZW will only replace it with a silver One.
    01-08-2014 02:55 AM
  7. matt71189's Avatar
    I have a blue HTC One and I got a replacement from Verizon due to the purple camera. They sent me a blue HTC One CLNR and informed me that even though the blue version is exclusive to Best Buy Verizon does have blue models for warranty and replacement phones. And best of all for me, no more purple camera

    Sent from my XT1060 using AC Forums mobile app
    67GTV likes this.
    01-10-2014 04:42 PM

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