1. Jake Vinson's Avatar
    Hey guys! Last week, I had to send my phone off for the purple tint issue on the day that the Sense 6 update came out. I just received my phone back today, but with Sense 5.5 installed. When I have selected "check new" in the software update menu, my phone checks for an update (it sits at this screen for a couple of minutes), but then eventually just backs out of this menu (no error message, anything) into the general settings menu. I have tried restarting the phone multiple times. Any ideas of what might be happening/how to solve this issue to get the Sense 6 update to run through? Also, I am currently running software version 3.11.605.1.
    06-03-2014 06:08 PM
  2. XanderCrews12's Avatar
    I just got my update this morning. It probably just hasn't rolled out to you yet...?
    06-05-2014 02:21 PM

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