Just wanted to ask if anyone with a refurb Rezound has anything to say about the experience they have had with it good or bad , also if you do not have a refurb are you against owning.one ?
Rezound to a Razr... a definite downgrade, not an upgrade, but if you are happy with it, awesome! That is the most important thing.
It is true that the quality of some of the CLNR "refurbished" units can be questionable, even downright terrible... I have seen people go through 3, 4, and sometimes even 5 units before getting a good one, but in probably 80% of the cases the first one is just fine, you just never hear that story because people rarely post about the good stuff, just the bad stuff that happens.
I am an IT/VoIP/Telephony technician and support several dozen smartphones, all on Verizon, and we have certainly had our fair share of failed units and gotten replacements from Verizon... 4 out of 5 are near perfect, but that 5th one can frustrate you so much you just wanna throw the device through the phone and have it magically hit the rep on the other end in the head because nothing seems to work right.
So to sum it up, it is a crap shoot, but your odds are way better than Vegas!
I like the Razr and like I said, the Rezound just wasn't working for me and the Razr is just about perfect! I especially love using FoxFi!
I love your analogy thingy, I wish I could of jumped through the line and just hit the Verizon rep on the back of the head when he told me to keep doing factory resets! I was like if it doesn't work the first or second time it ISNT GONNA WORK! But no...I had to do 4 resets! The one thing that just really makes me mad about the refurbs is if you have a BRAND new device that just has a small problem they will still send you a refurb, like I just paid a lot of money for a brand new device and you're gonna send me some crap phone thats been used by xxxx amount of people!