Was trying to get on Facebook a little while ago and POOF data connection was gone. I toggled it off and on, restarted the phone, pulled the battery and nothing.
Anyone else having that problem??
Anyone else having that problem??
Nope, connection issues that are not Verizon specific issues (bad or overloaded tower, defective equipment, poor signal, etc) are usually a sign of a bad SIM card or defective hardware in a stock unit, sometimes it can be radio/kernel issues in custom builds. If this happens rarely and a battery pull or toggle Airplane Mode on and off fixes it, it's probably not a huge issue. Just try the normal stuff, verify mobile data is on and in the correct mode and if the problem continues and others around you with similar service are having no problems, consider getting a replacement device.Was trying to get on Facebook a little while ago and POOF data connection was gone. I toggled it off and on, restarted the phone, pulled the battery and nothing.
Anyone else having that problem??
I would not stand for this, if I have to do a battery pull once a month due to phone issues I consider it excessive (but I have three batteries and change them weekly as part of a rotation schedule). It seems that Verizon has already tried step one (SIM card), so step two would be a factory reset and if the problem still recurs I would get a replacement device.im kind of use to having to do a battery pull just about every day, went to verizon and they replaced the sim card, still does it though.
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My data stopped working this morning, too. I cannot make calls or data connections.
I could not make or receive calls, texts or emails. Wifi worked fine. I went back and forth with Tech Support all day and nothing they suggested worked until I tried a factory data reset. That fixed the problem.
I like how everyone bulks so hard at the possibility of doing a Factory Reset... yet once they do probably 95% of those people all rave about how it fixes so much stuff and they wish they had listened to us and done it so much sooner.Wish more people would listen to some of us on here.. Most of us had the rezound since last November. Congrats you got everything sorted out
I could not make or receive calls, texts or emails. Wifi worked fine. I went back and forth with Tech Support all day and nothing they suggested worked until I tried a factory data reset. That fixed the problem.
Wish more people would listen to some of us on here.. Most of us had the rezound since last November. Congrats you got everything sorted out
Factory Reset... the answer to all of life's problems... well, not really, but I would have (and have) done the same thing. WTG!I just got a replacement device. factory reset it right out the box. Didn't even try to set it up first.
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