Lost PC Connectivity

mlg2919

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Jan 11, 2011
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I have had my Rezound since it first came out and up until Nov had no problem. Now when I try to connect to PC via USB, my computer does not see it. Have rebooted, pulled sim card, reloaded HTC sync to pc, reset all the debug and disk switches. Need some help here, please!!!
 

mlg2919

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Jan 11, 2011
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After trying everything, called Verison Tech support. Their solution is to send me a new (recertified phone). Will try it once I get it and see if I have the same problem.
 

mlg2919

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Jan 11, 2011
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Good news is replacment phone worked. Got everything reloaded and have full PC connectivity. Would have liked to know what caused te problem however, now I just have to hope it does not repeat.
 

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