07-20-2018 11:18 AM
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  1. Clk_le's Avatar
    This thread is still helping people. Did a search today because Sense Home had stopped responding on my HTC M8, I was able to enter safe mode by turning off the phone, turning it back on and then immediately holding the volume down button to enter safe mode.

    Once in safe mode I entered the app manager and clearing the cache of Sense Home stopped the problem. I identified the culprit as well. In my case it was the Yahoo Weather widget, the yahoo weather widget continues to cause issues if I try to add the widget to one of the screens.

    Thanks!
    08-01-2015 09:16 PM
  2. ixora's Avatar
    Av got the same htc sense loop. Updated my new phone and got an error report from htc sense home. Av tried every suggestion written above exceept factory reset. Pls help, dont wanna loose my messages through factoryreset.
    08-09-2015 09:53 AM
  3. Eric Korb's Avatar
    I can't believe I never replied to this earlier today (I gave you all thanks though) - the problem was SOLVED!!! I uninstalled a couple of apps, and rebooted it, and it worked like magic! Thank you both so much for your help!
    Thanks for the help. What worked for me was Safe Mode, stop Sense in App Mgr. Then, clear data for Sense. All was fine after reboot.
    dmark44 likes this.
    08-12-2015 08:14 AM
  4. OMO ADIGUN's Avatar
    Thanks to you guys for your help on my HTC one mini. Whoever that is having this problem can easily uninstall the (HTC sense input app ) and your phone will start working perfectly.
    08-17-2015 09:40 AM
  5. sydvich's Avatar
    Well i had the same problem on my HTC Desire 610, i simply went to Settings>Apps>All>HTC Sense Input> Clear data... this will clear the data and error.
    09-19-2015 12:43 AM
  6. pandelico's Avatar
    I'm having a similar issue than the op. I just factory restored my htc one m7 and am getting the same prompt. Also, Google grime or Google plus are also in the mix. I cannot enter a menu or any setting as I always have this message on the way. Blink feed is the one always on top. Please help
    10-11-2015 09:59 PM
  7. munireddy B's Avatar
    Problem resolved by performing following simple steps
    1. Settings --> Apps --> Tap on Downloaded --> select 'All' from the push down
    2. Search for 'Sense Home' --> Tap on 'Sense Home' --> Scroll down till we found 'Clear cache'
    3. Tap on 'Clear cache'
    Now you will be relaxed by resolving the issue by yourself
    10-15-2015 09:43 AM
  8. Amit Pushp's Avatar
    my htc 516 is showing a message unfortunately htc sense has stopped it continuously showing this message and i can not to do anything i did every thing factory reset , clear cache everything but but it not fixed what should i do.
    04-22-2016 11:01 PM
  9. B0Bster's Avatar
    Also having this problem with HTC One M8. I was constantly getting messages saying various aps had stopped working after the recent Android update. Then, a couple of days ago the phone would not boot up after the battery died, giving messages saying "com.htc.launcher" has stopped unexpectedly. I have cleared the partition cache and done a factory reset but getting nowhere as the phone still won't boot. Have I got a brick?? Stock M8 on UK 02 network. Any ideas or advice would be much appreciated!
    05-03-2016 05:17 AM
  10. newyorkninja's Avatar
    Thank you trayeight! My issue was slightly different but your post helped me figure it out. I thought the issue likely had something to do with an update. I think my phone died while it was updated Sense Home so I waited for my phone to prompt that updates were available, searched for Sense Home and just updated it. Problem was fixed! Only issue now is my contacts seem to be missing but I'm working on that.

    Updates -> Sense Home

    HTC M8 One
    06-05-2016 09:10 PM
  11. walaxrelax's Avatar
    In my case uninstalling recent apps as others have suggested and also updating the Sense Home app worked. Not sure tho which one got the job done but i'm pretty sure it was the latter.
    06-15-2016 10:02 AM
  12. Hellopast's Avatar
    For anyone looking through this if you can find a way to get to google store and update HTC sense home you should be good. Anyone who tells you you need to factory restart your phone after trying one thing to fix it is an ******* lol
    06-24-2016 12:02 AM
  13. KayAyyArr15's Avatar
    Hello, my Rezound ran out of battery earlier today at work and turned off, so when I got home, I plugged it into my charger and turned it on a few minutes later (i.e. once it had about 10% charge or so). When it loaded, I unlocked my phone, and it attempted to load my home screen, but an error window showed "Unfortunately, HTC Sense has stopped." When I clicked OK, my phone just repeated the same thing with the same result.

    Now, my phone is stuck in this loop, and I cannot access my home screen. I tried 1) restarting my phone and 2) turning it off/removing the battery/turning it on again, but the problem persists. Does anybody have any suggestions for this problem? Thank you!

    I know my response is late, but hopefully it will help someone. I had this happen to me, a few minutes ago, actually. So, I went to where I could update my apps, and... VOILA! It started working once again! =)

    No restart needed!

    So, as the others above stated! It works!
    06-25-2016 06:14 PM
  14. PirateHunter's Avatar
    Hello, my Rezound ran out of battery earlier today at work and turned off, so when I got home, I plugged it into my charger and turned it on a few minutes later (i.e. once it had about 10% charge or so). When it loaded, I unlocked my phone, and it attempted to load my home screen, but an error window showed "Unfortunately, HTC Sense has stopped." When I clicked OK, my phone just repeated the same thing with the same result.

    Now, my phone is stuck in this loop, and I cannot access my home screen. I tried 1) restarting my phone and 2) turning it off/removing the battery/turning it on again, but the problem persists. Does anybody have any suggestions for this problem? Thank you!


    --> THE exact thing happened to me where sense stopped working and it kept telling me to send error report. It seems my problem was that the HTC sense didn't update when the phone did. To fix this I just had to
    1) go to the Google Search bar.
    2) From there I typed in Google Play Store, 3) search HTC SENSE,
    4) then hit Update and finally Open.
    5)
    It should work
    07-05-2016 01:20 PM
  15. T-Lee1979's Avatar
    Hey Guys I can't seem to get passed the error message to do anything you described. Any suggestions on that. The error message just keeps on looping and I can't actually push any other buttons
    07-06-2016 07:04 PM
  16. outyfrom905's Avatar
    sorry for posting in old thread, but im having this problem with the m9, its happened twice now, i think i figured out why its happening, every time my phone completely runs out of battery life and i recharge it the problem happens. every time i have to press ok like a million times while i nevagate over to the options to factory reset my phone.. after i factory reset my phone the problem is fixed. yesterday was the second time in 2 weeks its happened and its really annoying losing every thing off your phone.
    07-10-2016 12:39 PM
  17. fatai agiri's Avatar
    I was still able to navigate into apps even with the error message on screen. I entered Google Play and search for sense home and updated the application. It works fine and the error message disappeared
    07-20-2016 04:23 AM
  18. Moses5's Avatar
    Hey guys I have a similar issue and I am about to try to wipe cache but before I proceed I would like to know, what am I going to loose by doing so? Pictures, contacts or?
    07-20-2016 06:07 AM
  19. burningavenues's Avatar
    Okay! So I have the HTC M9, and it's dying. I've dropped it so many times, it's so dented, and I've used it heavily. This problem has happened to me twice.

    I've cleared the cache partition both times, but it didn't solve the problem. What did solve the problem was updating HTC Sense in the app store. Literally the moment it was installed the problems stopped. Give it a go and see what happens!
    07-21-2016 01:01 AM
  20. burningavenues's Avatar
    Hey guys I have a similar issue and I am about to try to wipe cache but before I proceed I would like to know, what am I going to loose by doing so? Pictures, contacts or?
    Honestly, nothing. I think it resets the app permissions, but that's the only thing I've noticed. It's great, you get to know exactly what information each and every app is now using
    07-21-2016 01:02 AM
  21. Elham_E's Avatar
    Hi everyone, I have had this message for two days. I performed factory reset twice. But I am getting this message again.
    I would really appreciate of any help. My phone is HTC one m9.
    07-27-2016 07:04 AM
  22. BrettDoesPhones's Avatar
    Right, so my phone died, I restarted it, got the sense home error and a com.google.process.gapps has stopped error repeating over each other.

    I hit clear all data on Google Play services, this fixed the gapps error, but the sense home persisted, but only seemed to show up when I hit the home button. I cleared my HTC sense input cache and data to no avail. Then I google sense home to get to the store page for it, and thankfully there was an update available (otherwise I would have simply uninstalled/reinstalled). After updating I pressed home and still received the error, however I pressed open from the store page which brought me to themes or w/e. I downloaded some random Pokemon theme (didn't apply it) and pressed home. Totally worked. Took a little while for my apps and everything to appear again, but everything seems fine now.

    I haven't installed anything for a bit but my phones been a bit wacky lately in general. For example the other day upon restarting after it died my phone decided to delete a seemingly random number of my contacts.

    I think what made everything go haywire, however was after some restart when it started auto-updating apps which I had set to off for a good long while and had stored up a healthy supply of out dated apps. So I guess something in some update went ducky and upset my phone. Anyway, hopefully this helps someone and isn't just taking up space here. I'm on HTC m8 btw
    08-02-2016 01:01 PM
  23. weezie22's Avatar
    I can't believe I never replied to this earlier today (I gave you all thanks though) - the problem was SOLVED!!! I uninstalled a couple of apps, and rebooted it, and it worked like magic! Thank you both so much for your help!
    I am having problems with my htc does rebooting it make you lose photos and videos ?
    08-06-2016 06:54 AM
  24. Suillaebhain's Avatar
    Hi All,

    Newbie......with an HTC One M8

    I have just had the same problem, and have done most of the boot options above, without any luck.

    However, I've managed to recover my phone through another route......I was able to get to my Recent Apps screen, between the message popping up. Within here was "Play Store", where I could search, download and install HT Sense Home.

    Once installed the phone is now up and running.
    10-08-2016 08:24 AM
  25. Veronica Carrillo's Avatar
    So I tried doing that - I held volume down/Power to get into HBOOT. Then, I scrolled down to 'Recovery' and when I selected it, my phone went to a black screen with an image of a phone and a red triangle (or something along those lines). After a few minutes, it rebooted on its own back to this state.

    In case anybody is wondering, this phone is not rooted (and never has). Any ideas on what might be happening or how to fix it? I can maneuver my way into various apps and the Settings if need be, but the actual home screen/HTC sense is not working and giving me that error message repeatedly. Thank you!
    I have the same problem. I was able to unlock my phone by putting in the digits of my passcode as fast as possible. the second I closed the notification I put the next digit until I unlocked my phone, it took a while but once I had access to my phone I downloaded the google launcher and from there you can do what you need to do
    10-22-2016 04:21 PM
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