gerrya
Well-known member
Both myself and my wife have key ring. That's interesting. I'm on a full day without a sense reload.
Looks like the Key Ring app was the problem child on my device. I got a few "HTC Sense Has Stopped..." errors this morning while using miscellaneous apps, but at some point I also got an error stating that the Key Ring app had stopped working. Strange thing is that I don't use the widget for this app and hadn't opened the app since my previous restart. Not sure why it was even running, but it seems as though this particular app was doing something in the background that was most likely causing my Sense issues. I noticed on their blog that a major overhaul was rolled out on 5/21 which aligns with when I began seeing the issues. I used My Backup Pro to freeze the app (an option that's only available with a rooted device), and I haven't had any more issues after a half day of fairly high usage. I'll report back if anything changes, but if anyone experiencing this issue has Key Ring installed, I recommend you remove that app to see if your issue goes away.
I've been seeing Chrome do this for a long time on my phone, and normally after I was surfing the web for a while. I always assumed it was just Chrome using all the resources. This is still happening, but it is now happening much more randomly. Chrome was updated May 22, I guess it should be thrown in the mix as another possibility.
Update: I just sent HTC tech support an email, Ill let you know what they say. I also sent them a link to this thread.
Took me a while, but it looks like it was the Battery Watcher widget that was causing it. I made a new home screen and added every app back but no widgets. then I kept adding my widgets back until that one gave me the Sense has stopped. Weird cause I've had that app for years with no problems.
I have had the stock browser disabled and Boat Browser set as default for some time, I have had no negative issues whatsoever.Well I have KeyRing and the stock browser enabled. I may try to dis able the stock browser. Will one of my other browsers step up and take its place? I know with IE on the pc you can't do some windows things without it, so will this be like that? I will miss KeyRing if it turns out to be the issue, but I will miss the issue far less then KeyRing, so if it has to go, it has to go.
I dumped Key Ring and have not had any problems since Saturday. I hope this is it. I see it doesn't fix everyone's phone though.
I dumped Key Ring and have not had any problems since Saturday. I hope this is it. I see it doesn't fix everyone's phone though.
Anyway, if it is Key Ring that's causing the issue I'll make sure we do whatever it takes to get it fixed. Not having seen this on any of our HTC devices we have in house can someone help provide some more info about what happens after Sense crashes? Do you have to reboot? Any way to run something like MX Log Collector to see if there is any more info in the syslog?
First off, I want to thanks and give some respect to rossbates as the developer of Key Ring to hear about an issue with their software, and come to the forum and try to help. Thank You.
What they are looking for is something to go on so they can fix it, and they need your help gathering log files or something that they can use to fix the problem. They need someone (preferably rooted, just makes it easier) to capture some logging with software like https://forums.androidcentral.com/e...ils?id=com.mxtech.logcollector&token=H2PD_xTu or just a simple logcat would be something for them to go on.
Users: this is amazing thing from Key Ring! Don't walk away from it, I have seen less than 4 companies ever come to some android forum to help users because of a problem they had, and I use 3 of those already because I know the product is quality and the author actually cares. I would do this but I do not use Key Ring, didn't even know what it was before this issue was posted here, I really hope someone who has/had the issue will take the time to help this author out.
I am rooted; have installed the product and reinstalled Keyring. Will post/email the logfile when I get my next Sense crash.