e-mail account settings

[Graniteman50]

I have set up my e-mail account to use the e-mail account I have thru my cable provider (cox cable). When I am connected via WiFi I have no issues with the account. But when just on mobile 3g or 4LTE I can access and read and even get new mail but I cannot send e-mail.
I just sits there and times out and finaly reports it cannot send the e-mail. As soon as I get a WiFi connection it sends it.
Anyone have any ideas why this is the case.
I set up my wife's account on an Iphone and she has no problem either way!.
Thanks in advance.

 

[defcon999]

I have set up my e-mail account to use the e-mail account I have thru my cable provider (cox cable). When I am connected via WiFi I have no issues with the account. But when just on mobile 3g or 4LTE I can access and read and even get new mail but I cannot send e-mail.
I just sits there and times out and finaly reports it cannot send the e-mail. As soon as I get a WiFi connection it sends it.
Anyone have any ideas why this is the case.
I set up my wife's account on an Iphone and she has no problem either way!.
Thanks in advance.

Are you using IMAP or POP3?. I have COMCAST (IMAP) and when I setup my account I pick "EMAIL". When I set up YAHOO, I pick the Yahoo ICON.

Also, does COX have an app for their service? I know COMCAST does....I don't use it, but that is an option.

 

[Unobtanium]

Google "cox e-mail mobile settings." I have mindspring (earthlink) and they have similar settings. Link:
Email Server Names (POP3 and SMTP)

 

[Graniteman50]

I have a POP account which uses an SMTP server.for outgoing .

 

[Graniteman50]

Thanks Unobtanium,
I googled again and found I had forgotten to enable the SSL for the port I slected on the outgoing server All is working great.: