If they can "roll-up" updates, they could certainly "roll-back" updates. If you're saying that it is in HTC's hands, then we disagree. Verizon sells the phone to consumers, not HTC.
In my opinion, they should either make the updates voluntary (not forced) or they should take responsibility if their update renders a phone inop/broken.
I understand that recently the broken voicemail notification indicator is an example of them taking responsibility. But I think they should take that responsibility on each and every customer. Not just the mistakes that affect 100 percent of their user base.
As for what should they do... I would like to see VZW 1) Not make updates mandatory. 2) Offer a roll-back option (even if in-store). 3) Ideally, offer a warranty on their updates (say, extend the 1yr warranty another 3 months for each mandatory update).
Just FYI... I didn't start this thread. I have accepted the VZW terms of service so I am not complaining about my treatment over the last 10+ years. I'm just suggesting what I think logically they should be responsible for. The OP has a very good point. If they force an update upon you, they should accept responsibility for making it right if something goes wrong. However, I think all this "rooting" discussion is just a distraction. Shouldn't (and probably doesn't) have anything to do with the real issue.
Now, at 4:20am Denver time... off to vacation for me! Yipee!
-Frank
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