KJ78
Well-known member
Not so fast. I've had the extended battery and door since January. I had no problems at first but have had the same problems everyone else is describing for the last few months.
I just called cs today to see what the problem could be and they had me swap out my sim at a vzw store. Swapped it out and flashed back to stock and still having major issues. Called vzw back and they said since I didn't have the replacement plan and its been over a year since I bought the phone I'm SOL. Told me to activate an old phone or buy a certified like new phone. How did you guys get replacement phones if you were past the year for the original warranty? I figure I may threaten to leave and pay etf and see if that gets me anywhere...
I just called cs today to see what the problem could be and they had me swap out my sim at a vzw store. Swapped it out and flashed back to stock and still having major issues. Called vzw back and they said since I didn't have the replacement plan and its been over a year since I bought the phone I'm SOL. Told me to activate an old phone or buy a certified like new phone. How did you guys get replacement phones if you were past the year for the original warranty? I figure I may threaten to leave and pay etf and see if that gets me anywhere...
They had me do the access points/reset to default thing too, that didn't fix anything for me. However, they didn't do anything beyond that for me, so maybe you'll have better luck with whatever else they did on their end.Got the extended warranty, which last for 2yrs or got replacement before 1yr and then you get 90 day warranty
However they had me go into settings tonight mobile network<access points<menu<rest to default. I turned my phone off they did some stuff on there end reboot and I had new PRL 15145
Tech said I won't have anymore problems this was a fix. I don't believe them so next call will be my 3Rd time for this phone!
Sent from my ADR6400L using Android Central Forums
Got the extended warranty, which last for 2yrs or got replacement before 1yr and then you get 90 day warranty
However they had me go into settings tonight mobile network<access points<menu<rest to default. I turned my phone off they did some stuff on there end reboot and I had new PRL 15145
Tech said I won't have anymore problems this was a fix. I don't believe them so next call will be my 3Rd time for this phone!
Called VZW last night about this. Of course they acted like they hadn't heard of it, and it was an issue specific to my phone only. But after fighting hard (since I'm way out of warranty), they're sending me a new TB. If that has the data issue, hoping I'll now have leverage to press for a different phone.