Here's my story...
Last Sunday I unplugged my Tbolt from my charger and it kept rebooting. Did all the tricks with no luck. That afternoon I went by my local VZW store and presented my phone. The lady said I had two choices... Upgrade or get a factory refurb on Tuesday. I said I was waiting for the Galaxy Note 2 to upgrade and couldn't do without my phone until Tuesday because I own a small business and use the phone for work. She gave me an LG Lucid as a loaner until my Tbolt came. She gave me my micro SD and SIM cards along with my extended battery. Well, Tuesday came and went but no phone. I looked on my VZW account online and it said CONGRATULATIONS ON YOUR UPGRADE to the LG Lucid. What!?! I called to get this mess straightened out and see where my phone was. Customer service said my phone was in a warehouse somewhere but hadn't shipped. Said the upgrade was a mistake and would get corrected. Still hasn't. Said it could take five business days to get a response from the warehouse.
My question is...
How can I get my pictures and videos off my micro SD card? This is family pictures from almost the past two years. I tried plugging it into my computer. It got very hot and my computer said I needed to format the card to use it (which I didn't). If it didn't wipe out my pics and videos and I never get another ThunderBolt, how can I get my pics back?
Thanks,
Rob
Last Sunday I unplugged my Tbolt from my charger and it kept rebooting. Did all the tricks with no luck. That afternoon I went by my local VZW store and presented my phone. The lady said I had two choices... Upgrade or get a factory refurb on Tuesday. I said I was waiting for the Galaxy Note 2 to upgrade and couldn't do without my phone until Tuesday because I own a small business and use the phone for work. She gave me an LG Lucid as a loaner until my Tbolt came. She gave me my micro SD and SIM cards along with my extended battery. Well, Tuesday came and went but no phone. I looked on my VZW account online and it said CONGRATULATIONS ON YOUR UPGRADE to the LG Lucid. What!?! I called to get this mess straightened out and see where my phone was. Customer service said my phone was in a warehouse somewhere but hadn't shipped. Said the upgrade was a mistake and would get corrected. Still hasn't. Said it could take five business days to get a response from the warehouse.
My question is...
How can I get my pictures and videos off my micro SD card? This is family pictures from almost the past two years. I tried plugging it into my computer. It got very hot and my computer said I needed to format the card to use it (which I didn't). If it didn't wipe out my pics and videos and I never get another ThunderBolt, how can I get my pics back?
Thanks,
Rob