1. d3c509b's Avatar
    So the right 5mm of my touchscreen doesn't work. Odd, huh? Different roms don't seem to help.

    Think a screen replacement would help? Or is "screen" the glass only?

    I think attached image shows what I mean ...

    Thanks ahead of time!
    Attached Thumbnails Thunderbolt Broken screen-uploadfromtaptalk1355242499835.jpg  
    12-11-2012 11:17 AM
  2. d3c509b's Avatar
    As a clarification, is this a "digitizer" issue?

    Software issue?

    LCD issue?
    12-11-2012 11:22 AM
  3. natehoy's Avatar
    As a clarification, is this a "digitizer" issue?

    Software issue?

    LCD issue?
    I'd say probably the digitizer. You could probably fix it or have it fixed by replacing the digitizer, but you'll be without your device for a while and the cost would be pretty close to that of a used Thunderbolt on eBay from a reputable seller.

    If you have insurance, use it.

    If you are still in warranty, call Verizon and see if they'll swap it for you.

    As a last resort, you can see if Verizon will give you an upgrade early if you are coming close to an upgrade period, pay your ETF so you are eligible for an upgrade again, or buy a used unit from a reputable seller. The nice part is that you have all the accessories and stuff, you just need the handset, and it can be a "backless, battery-less" one if you can find one which will save you a few sheckles.
    12-11-2012 11:38 AM
  4. d3c509b's Avatar
    Thanks for the reply!

    For what it's worth I'm rooted, out of warranty, no insurance.

    Seeing digitizers for about $20 shipped, a few more with some tools I'd need. A comparable phone around $75 on craigslist, etc.

    From the videos I've watched replacing the digitizer is a roughly 30m job. There is a risk the device doesn't turn back on, of course.

    Thanks for the advice, has anyone replaced the digitizer? It looks straightforward, but would like to hear some first hand experience
    12-11-2012 01:41 PM
  5. k4df4l's Avatar
    There was a post not too long ago in this forum about replacing the screen & digitizer.

    it's not too bad
    12-11-2012 04:51 PM
  6. Ed Witles's Avatar
    This is a known issue. Could have vzw warranty, but said if found evidence of damage, I would get a nice bill. Several have seen this happen - no rhyme or reason.
    12-12-2012 03:11 PM
  7. d3c509b's Avatar
    Thanks for the info (as known issue).

    Seems very strange, and I may give vzw a call then.

    It's exhausting trying to type the letter "p"!
    12-12-2012 03:35 PM

Similar Threads

  1. Factory reset with broken screen
    By joaoanastacio in forum General Help and How To
    Replies: 5
    Last Post: 05-15-2014, 05:45 PM
  2. Reset phone with broken screen?
    By sole_elite_xx3 in forum Sprint Epic 4G
    Replies: 5
    Last Post: 02-09-2011, 05:59 PM
  3. Broken Screen: Options
    By corneliusm in forum Google / HTC Nexus One
    Replies: 2
    Last Post: 02-05-2011, 01:41 PM
  4. Recovering photos from phone with broken screen
    By user313 in forum Verizon Droid Incredible
    Replies: 2
    Last Post: 09-10-2010, 01:47 PM
  5. Can I obtain/clear the data off of an Incredible with a broken screen?
    By irishjoeyo in forum Verizon Droid Incredible
    Replies: 21
    Last Post: 07-21-2010, 08:20 PM