1. cchuckk's Avatar
    Recently my phone has been shutting down/resetting while using apps.
    It first did this when I was scrolling through the Tumblr app. The battery would drop to 0% and shut down. When I turn it back on, the battery would be at 6%, even it if was fully charged before. It would shut down/reset with instagram and a few other apps as well.
    I factory reset my phone, but that didn't solve anything. Now my phone shuts down when I try to use Google Maps or send a text. If I turn it on after, the battery is below 9%, but if I reset it manually, the charge returns to what it was before.
    Anyone have any advice on how to fix my phone?
    02-13-2014 07:36 PM
  2. Unobtanium's Avatar
    First step, if you have one, is to try a different battery. Your battery may be going bad. After that, I have no ideas.
    02-15-2014 06:54 AM

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