1. phantomog's Avatar
    I'm an android newb. Will want to setup my TB for my work email which is an exchange account. What do most people use for exchange email? There is built-in functionality, right? Or most people prefer an app? I've heard of TouchDown... is that the best?
    03-15-2011 03:47 PM
  2. RetiredJedi's Avatar
    I'm an android newb. Will want to setup my TB for my work email which is an exchange account. What do most people use for exchange email? There is built-in functionality, right? Or most people prefer an app? I've heard of TouchDown... is that the best?
    Checkout the http://forum.androidcentral.com/htc-...er-manual.html that Cory put up for us.
    03-15-2011 03:50 PM
  3. terrain's Avatar
    Touchdown Exchange is IMO the best of the best - They give 30 day's for free- try it.
    03-15-2011 03:54 PM
  4. phantomog's Avatar
    Touchdown Exchange is IMO the best of the best - They give 30 day's for free- try it.
    can you briefly explain how/why its better than the built-in functionality? Also, when you setup corporate exchange email, is it possible to setup up preferences so that your phone doesn't go off in the middle of the night when you get emails? I work with people all over the world so a good portion of my emails come through in the middle of the night.
    03-15-2011 03:56 PM
  5. Solson's Avatar
    I use Touchdown on my Evo and on my Xoom and it works great. Yes you can turn off the email notifications.
    03-15-2011 04:26 PM
  6. ncbryan's Avatar
    I have exchange email on my DInc since the beginning. Super easy to set up. Easy to put signature in email authentically. Only down side is it doesn't have the html view that you are used to on your desktop. If you want that view then Touchdown is a good choice. Try the stock email first, if you don't like it then buy touchdown.
    03-15-2011 09:51 PM
  7. Raptor007's Avatar
    I use exchange on my android devices, and while I have a license for Touchdown I haven't really been using it, instead I just went with the native exchange app. The only thing I needed Touch Down for was the task stuff.
    03-15-2011 10:01 PM
  8. yaris's Avatar
    Does anyone know if I really need to buy the $44.99 corporate data plan to get access to my work email (which is what the verizon website makes it sound like)? I read one blog post suggesting this is totally unnecessary, but would like some confirmation before pulling the trigger . . . My work email is through Outlook, is probably pretty secure, and is not accessible via webmail.

    Thanks!
    03-15-2011 10:18 PM
  9. mattrsch's Avatar
    I have my work exchange email on my OG Droid through touchdown with the $30 plan with no issues whatsoever.
    yaris likes this.
    03-15-2011 10:49 PM
  10. RkyMtnHigh's Avatar
    Does anyone know if I really need to buy the $44.99 corporate data plan to get access to my work email (which is what the verizon website makes it sound like)? I read one blog post suggesting this is totally unnecessary, but would like some confirmation before pulling the trigger . . . My work email is through Outlook, is probably pretty secure, and is not accessible via webmail.

    Thanks!
    You can set up your email through outlook just by using the standard HTC email app. All you need is the STMP server (like smtp.comcast.net) and the mail server (mail.comcast.net) and your user name and password. Everything else should fill automatically including ports, etc. I have my outlook email on all my phones. Check the box to "keep a copy on server" and you'll get the email on your computer too. Handy for larger files and spreadsheets.
    yaris likes this.
    03-15-2011 10:52 PM
  11. froader's Avatar
    Thought that I would offer my 0.02. I own an IT business and routinely setup my clients with hosted Exchange accounts and use one myself.
    I started with the built in HTC mail program on my Incredible, but coming from Windows Mobile I really missed a lot of features. You can schedule times when push is enabled, but you can't choose folders to sync, nor can you search the server. I can't even remember if I was even able to change my out of office settings.
    I ended up running the trial of TouchDown, which was the full version other than being stuck with either no Signature or the default "sent from touchdown..." sig. This program has all the features of Wondows Mobile + the ability to access contact subfolders. iPhone is unfortunately and sadly the only other platform that has this ability.
    I contacted their support with a question and got a real person who quickly responded.
    Touchdown does take longer than HTC mail to do the initial sync, but probably equal to WinMo.
    I definately suggest this program if you are on Exchange and it's worth the $20.
    Hope this helps you guys! Let me know if you have any other questions.
    Edit: I meant to add that I have been on the $30 unlimit data plan for quite a while. I don't know why they have the more expensive plan other than for those who don't know any better.
    Also the HTC mail not being able to select folders to choose means that every time you go to sent items for example it will at that time sync and you have to wait for it to populate. That got very annoying!
    03-15-2011 11:10 PM
  12. tcapote's Avatar
    Does anyone know if I really need to buy the $44.99 corporate data plan to get access to my work email (which is what the verizon website makes it sound like)? I read one blog post suggesting this is totally unnecessary, but would like some confirmation before pulling the trigger . . . My work email is through Outlook, is probably pretty secure, and is not accessible via webmail.

    Thanks!
    All you need is the $30/mnth data plan.
    03-15-2011 11:16 PM
  13. tcapote's Avatar
    I had used the native HTC app on my Dinc for about 8 months and recently was shown Touchdown by a co-worker. Touchdown is extremely configurable, lots of features. It really just depends on your needs. Try the native email app for a while, then try the free 30 day trial of Touchdown and see what works best for you.
    03-15-2011 11:19 PM
  14. RkyMtnHigh's Avatar
    Yes, Touchdown is a good program. I don't know how deep he wanted to get in his email using his phone so I suggested the HTC app. If you need more than standard email, reply,address book, and need to crawl through the mail server for folders on there then you'll need something like Touchdown.
    03-15-2011 11:30 PM
  15. Tortan's Avatar
    My understanding is that the $45 plan is for users that will be using their phone through a work server such as a Blackberry Exchange Server. They also limit the data to like 5gb. My .02
    03-15-2011 11:43 PM
  16. Joelist's Avatar
    HTC phones have ActiveSync baked into the OS, which is why they support Exchange better than other android phones. I have used the native TEC functionality and it works pretty good - so does Touchdown.
    03-15-2011 11:46 PM
  17. yaris's Avatar
    Great, that's all very reassuring -- I just saw the corporate plan and description for the first time today, and was pretty surprised and worried that the $30 plan wasn't going to do it for me after all -- but now I'm definitely looking forward to handing in my old blackberry and getting a good browser (and gps, and apps) at long last.

    Thanks all!
    03-15-2011 11:53 PM

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