Touchscreen issues - possible cause - PLEASE READ

[froader]

Hope I am not alone here, but since getting the TB yesterday I have been having problems with the touchscreen simply stop responding. It happened while writing this - yes 3 times by this point. I am experiencing this also when browsing.
To add when typing, many times the cursor will jump to a random spot, say a few lines up and mess up what I am typing. I am for sure not touching the arrows!
4th and 5th freeze now.
I am coming from the DInc, so I am familiar with the on screen keyboard.

UPDATE:
I can successfully make this problem happen .
When the phone is in landscape and typing or
scrolling if I place my hand just right on the
kickstand I can make the screen stop responding .
Remove hand from kickstand and its back to
responding .

UPDATE 2:
Thanks for the poll results!
I think that I finally figured out what is causing this. When I hold the phone in landscape and type, my hand is accidently touching the touch sensitive buttons at the bottom of the phone, causing the touchscreen to stop responging.
So, it's not a defect other than maybe a design issue with the buttons or my hands.

 

[SoDev]

Happens to me sometimes too.

 

[froader]

Happens to me sometimes too.

Well at least Im not the only one!
Im surprised this hasn't been brought up yet.

Sure hope it gets ironed out - pretty frustrating!

 

[bthomp21]

i am not sure if this will matter at all but have you calibrated the screen?

 

[froader]

I dont think that's the issue as the screen just plain stops responding in the middle of typing. Also there is no calibration program, but did download HTC Calibrate, installed, and calibrated before replying. So far it hasn't stopped responding. Fingers crossed!

 

[xrussx]

I would agree, seems just when scrolling.

Sent from my ADR6400L using Tapatalk

 

[froader]

Screen calibration isn't the answer.
I can successfully make this problem happen.

When the phone is in landscape and typing or scrolling if I place my hand just right on the kickstand I can make the screen stop responfing. Remove hand from kickstand and its back to responding.
This certainly seems to be the cause. I would like to hear what others are saying.

 

[dmcman73]

The Thunderbolt isn't alone with this problem, when I had my DX I had the same problem where the screen would stop responding...then all of a sudden all of the keys I pressed while typing would appear in the text box as if there was a ghost writer.

Other times the screen would just not respond to anything at all and I would have to do a battery pull ti fix it.

 

[froader]

The Thunderbolt isn't alone with this problem, when I had my DX I had the same problem where the screen would stop responding...then all of a sudden all of the keys I pressed while typing would appear in the text box as if there was a ghost writer.

Other times the screen would just not respond to anything at all and I would have to do a battery pull ti fix it.

No ghostwriting here, just straight not responding depending how you hold the phone - see my experience above.

 

[froader]

Updated thread with a poll.

 

[froader]

Thanks for the votes - keep them coming:-!

 

[AndroidXTC]

Cut a piece of universal screen protector and covrr the kick stand with it. It scratches bad anyway itd good to have it on.

 

[froader]

Cut a piece of universal screen protector and covrr the kick stand with it. It scratches bad anyway itd good to have it on.

Not a bad idea. I might put some elec. tape over it just to see if it makes a difference with the screen. At least rule it out or not.

 

[froader]

Final update: I am pretty sure.

Thanks for the poll results!
I think that I finally figured out what is causing this. When I hold the phone in landscape and type, my hand is accidently touching the touch sensitive buttons at the bottom of the phone, causing the touchscreen to stop responging.
So, it's not a defect other than maybe a design issue with the buttons or my hands.

 

[lovy]

I dont think that's the issue as the screen just plain stops responding in the middle of typing. Also there is no calibration program, but did download HTC Calibrate, installed, and calibrated before replying. So far it hasn't stopped responding. Fingers crossed!

what does calibrating the screen mean? sorry still new to droid but learning fast

 

[froader]

what does calibrating the screen mean? sorry still new to droid but learning fast

It means just that - so that when you touch the screen it selects the exact spot accurately.
It's not necessary to calibrate, as it's not the problem.

 

[Forgetful]

Good to hear you got it figured out.

 

[froader]

Good to hear you got it figured out.

Thanks! Me too!

Now if I can remember to hold the phone so I don't do this...

 

[thedeceiver]

Sausage fingers?

Sent from my ADR6400L using Tapatalk

 

[froader]

Sausage fingers?

Sent from my ADR6400L using Tapatalk

LOL! There are not that bad... It's the palm of my hand touching the bottom buttons. Anywhere near those buttons and it happens.