Except, I can hear THEM, they can't hear me.
This has been an non-reproducable issue since the 18th. Doesn't matter who initiates the call (me or them), whether I'm inside or outside, using speakerphone or not.
I can hear the other person just fine. My voice either drops off at some indeterminate time during the call, or right away when I answer the phone.
I've called CS 2x about it, and have gone to the store that I bought the phone from 3x.
Once, I was told that the SIM was bad; it was replaced.
Another time, I was told that the phone wasn't registered (I assume they mean the SIM wasn't registered)
Yesterday, I was told that Tech support does not have documentation that this is a known issue. I was asked to reset the phone from the power off menu, and then they "did some things on their end".
Wondering if others have had this issue?
Obviously, if it continues I will return the phone and get a replacement. I don't like not "trusting" my phone to live up to being a phone though :'(
This has been an non-reproducable issue since the 18th. Doesn't matter who initiates the call (me or them), whether I'm inside or outside, using speakerphone or not.
I can hear the other person just fine. My voice either drops off at some indeterminate time during the call, or right away when I answer the phone.
I've called CS 2x about it, and have gone to the store that I bought the phone from 3x.
Once, I was told that the SIM was bad; it was replaced.
Another time, I was told that the phone wasn't registered (I assume they mean the SIM wasn't registered)
Yesterday, I was told that Tech support does not have documentation that this is a known issue. I was asked to reset the phone from the power off menu, and then they "did some things on their end".
Wondering if others have had this issue?
Obviously, if it continues I will return the phone and get a replacement. I don't like not "trusting" my phone to live up to being a phone though :'(