I am attempting to put my phone into safe mode per the Verizon rep I spoke with (I'm playing along with their suggestions until HTC releases a new OTA update to fix the last one, since all of you keep getting crappy refurbs), and every single time I get to the screen with the words "Safe Mode" on the lower left, I release the volume button, per instructions, and then the phone reboots into normal mode. Anyone know how to fix THIS problem???
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