1. Ernesto Morin's Avatar
    How in the world do you change the voice mail button on the phone pad to stop going to the stupid Verizon visual voice mail? To top it off that app wants me to get off wifi to subscribe. I don't want that thing.
    10-10-2013 12:17 PM
  2. VideoEngineerAJS's Avatar
    To be honest, I don't even use Verizon's voicemail, I use Google Voice for my voicemail. That way I don't have to worry about my mailbox ever being full.
    mrdoon likes this.
    10-10-2013 12:21 PM
  3. rsc.bioeng's Avatar
    I have the same problem. I can't get the voicemail app to stop asking for me to turn off wi-fi. I've done it 5 times now and every time I turn wi-fi back on and hit the button, it asks me to turn off wi-fi.
    Change Phone Voice Mail Button to stop going to Verizon Visual Voice-visual-voicemail-subscription-error.jpg
    What a pain! I hear all this talk about how 'customizable' this phone is, yet I can't get that voicemail button (the one in the phone app) to just dial my voicemail!
    Change Phone Voice Mail Button to stop going to Verizon Visual Voice-voicemail-button.jpg
    Does anyone have this phone and use basic voicemail? If so, how did they get the "I don't want to pay for visual voicemail" setting to stick?
    Maybe the programmers at Verizon just don't like to be 'dissed! I didn't opt for the free trial of visual voicemail. Maybe they're just upset that I'm looking their gift horse in the mouth!
    10-30-2013 11:42 AM
  4. TechLG's Avatar
    Just hold the "1" key down until it switches screens. At that time it has already dialed voicemail. I have always done it this way even on my previous phones. Never a problem.
    lakaw and rsc.bioeng like this.
    10-30-2013 07:57 PM
  5. TechLG's Avatar
    Just hold the "1" key down until it switches screens. At that time it has already dialed voicemail. I have always done it this way even on my previous phones. Never a problem.
    10-30-2013 07:59 PM
  6. dabilderberg's Avatar
    There must be a way to download a different keypad to fix this, because I agree with you guys. Verizon wants an extra $3 a month that bad? Can anyone help?
    10-31-2013 05:35 PM
  7. DGoebel57's Avatar
    Even after disabling Visual Voice Mail, that button still only launches the VVM. Bummer, that would be convenient down there...

    Pressing the dialpad 1 button does dial my voice mail, and I've added the , and pin to auto enter the standard voicemail password when pressing the 1.

    Be interesting to see if enough of us wanted to customize that button a change would be made.
    lakaw likes this.
    10-31-2013 09:37 PM
  8. dabilderberg's Avatar
    I figure that if I am rooted, there is probably a way to replace the keypad with a properly functioning one.
    11-01-2013 12:53 AM
  9. B. Diddy's Avatar
    I don't have this device, so I can't comment accurately--but what happens if you select Verizon Visual Voicemail in Settings/Apps/All (or the App Manager), and tap Clear Defaults? Is that even an option? I wonder if you clear its defaults, would pressing that voicemail button give you any other option to choose from besides VVM?

    Posted via Android Central App
    11-01-2013 04:27 AM
  10. Troy Dutton's Avatar
    On Google Play Store download an app called "Verizon Voicemail" by BranTek Apps. Replace your voice mail icon with this one. All the icon does is dial your voice mail. Unfortunately it does not show you how many new voice mails you have beside the icon, but at least you get rid of the annoying requests to subscribe to Verizon Visual Voice.
    02-17-2014 02:59 PM
  11. NCHornet's Avatar
    I wasn't expecting this type of basic problem when I switched from the IPhone to the LG G2. Every time it tells me to turn off wi-fi Ijust shake my head. I will try what Troy said and see if that helps. Thanks
    02-17-2014 05:11 PM
  12. AZDroid's Avatar
    I had always checked voicemail via notifications and also don't use WiFi much so I hadn't encountered this. Definitely annoying. Thankfully accessing voicemail via notifications or the 1 key on the dial pad help avoid that!

    Sent from my VS980 4G using AC Forums mobile app
    02-17-2014 05:32 PM
  13. dasseattle's Avatar
    I have the G3, and after trying a whole lot of other things, I found the following in a Verizon forum, and it's so simple it made me want to kick myself. I removed Visual Voice Mail as a feature on my phone on the My Verizon web site and it did indeed go away. Given you do this on the web site and not on the phone, I figure it should work for other phones.

    So; on the My Verizon web site, go to Change Features, and Visual Voice Mail basic will probably show up as one of your subscribed features. Remove it, go through the rest of the process to finalize, then restart your phone. Voila, the voice mail icons/buttons etc should now just call up regular voice mail.
    08-04-2014 06:29 PM
  14. lwagg2's Avatar
    i just went did this on my att note 4 i went into application-all- visual voicemail and disabled it and now my button dials voicemail
    12-20-2015 01:51 PM

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