1. lexalexander's Avatar
    My Google contacts refuse to sync. Every time I try, I immediately get the exclamation-mark icon.

    This has only started happening in the past day. I bought the phone on Jan. 24. When I bought it, the VZW guy copied all my contacts from my old phone, and for some reason, this resulted in hundreds of duplicate contacts. I lived with it until yesterday, when I went into my Google contacts both via PC and on the phone and joined those that needed joining and deleted those I no longer needed. Now, everything else in Google syncs, but contacts do not. I've tried rebooting the phone; no luck. Suggestions? Thanks.

    Don't know if this is relevant, but all the pages/threads here and other sites I've Googled refer to going to Settings/Accounts & Sync. There is no "Accounts & Sync" on G2 like there was on my old phone. Just Settings => Accounts.
    Damon Tellegen likes this.
    02-14-2014 01:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! This kind of thing can occur occasionally, if there's an issue with the Google server. It will often clear up on its own within a day, so consider waiting another day or so and see if it persists.

    The Settings page where you can see the sync details is usually Settings>Accounts-Google>[your Google account]. You will see a list of all Google apps, and a check mark next to the ones that are set to sync. It will also show the last time a successful sync occurred.

    Sometimes it may help to actually remove your Google account (in that same Settings>Accounts-Google menu) and then add it back.
    02-14-2014 03:19 PM
  3. SpikeHouston's Avatar
    I've seen the same thing on mine for a few months--just the exclamation point and the message that my contacts haven't synced since 31 Dec. But that really isn't the case. They do, in fact, sync. I added a contact on my phone and changed a few others, and they showed up in Google contacts on my computer.

    Is this what you're talking about?
    02-14-2014 04:43 PM
  4. Rugenstat's Avatar
    This happens to mine often, not sure why though. To fix it, I clear the data from Contacts and Contacts Storage in Application Manager then go back into contacts and it starts to resync.
    02-19-2014 02:39 PM
  5. SpikeHouston's Avatar
    Just be careful that you clear data from Google's contact app and not Verizon's. I actually did this a while back and managed to erase all my phone contacts. I never did recover them. Pretty dumb, I know.
    02-19-2014 09:26 PM
  6. ncbell13's Avatar
    This app fixed my problem when nothing else would: Contacts Sync Fix
    shadowsjc likes this.
    02-21-2014 04:03 PM
  7. wwwjr's Avatar
    I've used that same app. Contact sync works perfectly since I ran it once.

    Posted via Android Central App
    02-21-2014 11:06 PM
  8. physioprof's Avatar
    Same here with Contacts Sync Fix.

    Sent from my Nexus 7 using AC Forums mobile app
    02-23-2014 01:28 PM
  9. Nyvideo's Avatar
    I also see that message, but my contacts sync fine. My Motorola Razr MAXX also had that exact same problem, so I'd venture to say
    it's an Android OS issue and not a problem with a particular phone model.
    02-23-2014 02:01 PM

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