1. cckelly290's Avatar
    Hey all,

    This may have come up, but I am unable to find a thread that is similar. When trying to "Add an Account" for email, my LG G2 keeps stating that the login info is incorrect. However, using the same credentials, I can log into Hotmail via web browser (on PC & the G2).

    I have a work GMail account on my G2 phone which works fine. Not sure if this phone is merely for 1 email account at a time?

    Thanks and let me know if I need to be more specific. Keep in mind this is a big technological jump for me as my previous phone was a Blackberry from my previous employer, so be patient.
    06-07-2014 01:08 PM
  2. amenra's Avatar
    I have mine working but I added it thru the other email link? Can't remember but it is possible.

    Sent from my VS980 4G using Tapatalk
    06-07-2014 01:25 PM
  3. cckelly290's Avatar
    Hey Amenra.....yeah, tried that with the same results. Quite frustrating how only my G2 thinks the login is incorrect and no other devices. Thanks, though.
    06-07-2014 01:31 PM
  4. korab84's Avatar
    Download the Outlook.com app from Google Play Store...it's much better.

    Posted via Android Central App on Nexus 5 or LG G2
    amenra likes this.
    06-09-2014 02:35 PM
  5. amenra's Avatar
    That's odd because it works on my G2...... I did notice that if i tried using @outlook it wouldn't work or vice versa.............. lol I guess I should look.
    06-09-2014 09:03 PM
  6. shadowsjc's Avatar
    that's weird. i just tried setting up my hotmail account as well and it also doesn't work. maybe hotmail doesn't play nice with the phone's default messaging app. i would download the outlook app as someone mentioned above.
    06-10-2014 12:39 AM
  7. amenra's Avatar
    See works for me.

    Sent from my VS980 4G using Tapatalk
    06-10-2014 05:25 PM
  8. anon6002755's Avatar
    Stick to setting it up as an exchange account. That worked best for my SO. I could never get it setup with the other options.
    06-16-2014 03:17 AM
  9. Easton091's Avatar
    Download outlook app

    Sent from my VS980 4G using Tapatalk
    06-21-2014 12:04 AM
  10. Alix_0u0's Avatar
    When it asks what type of email you want to connect to, tap Microsoft exchange instead of hotmail, I had the same issue and that's all I had to do, I'm guessing its because my email was created a while ago and is too old for the way Microsoft is used today. Also I heard there may be a two step verification that the phone is not setup to do.
    ahagle1 likes this.
    10-26-2014 11:30 AM
  11. Stephen Sheldon's Avatar
    I had same problem with 2 factor logon enabled. I logged into outlook.com and when into advanced security when you look on how to setup up outlook.com on your android it will give you a different password to enter for your account. Once I entered this new password it created my live.com under gmail.
    11-19-2014 06:44 PM
  12. LuisMntz's Avatar
    Same thing happend to me, what i had to do is add it as a microsoft exchange account instead of hotmail
    12-09-2014 01:39 PM
  13. ahagle1's Avatar
    this absolutely worked!!! previously had the same issue stating my login info was incorrect, but once i chose Microsoft Exchange instead, was able to successfully sync my e-mail.
    12-18-2014 12:10 PM

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