1. archangel849's Avatar
    Had my phone since October. Never an issue before. Today I made a call, once I took the phone away from my ear, I noticed the screen was black. I tried tapping the screen, no response. I hit the power but, still nothing. Had a friend call me, went straight to vm. I kept pulling down the menu (not being able to see it) and randomly touching the screen to see if I had somehow hit the brightness tab by accident. I noticed that the screen would lighten up (lighter color of black). Then after a few minutes, I held the power button down, the phone finally rebooted. It has been working fine so far. Anyone else experience this before? ,TIA
    06-11-2014 04:09 PM
  2. B. Diddy's Avatar
    I wonder if the proximity sensor was malfunctioning. Make sure nothing is blocking it (it's usually located near the earpiece), like a case with an overhanging lip, or a dirty screen protector.
    06-11-2014 05:01 PM

Similar Threads

  1. Galaxy S4 incoming call issue + international error
    By joleesays in forum Samsung Galaxy S4
    Replies: 10
    Last Post: 01-10-2018, 12:59 PM
  2. Need help deciding on a New phone
    By vlas23 in forum General Help and How To
    Replies: 5
    Last Post: 06-13-2014, 10:16 AM
  3. touch screen unresponsive, screen randomly shuts off?
    By DroidBehavior in forum Moto G (2013)
    Replies: 2
    Last Post: 06-12-2014, 02:33 AM
  4. call recorder
    By Del Wright in forum HTC One M7
    Replies: 2
    Last Post: 06-11-2014, 07:09 PM
  5. Replies: 0
    Last Post: 06-11-2014, 02:46 PM