1. lan4's Avatar
    I have a Verizon LG G2 with 5.0.2. Assistant is supposed to work with 5 or higher but it won't work for me. I keep getting "Google has stopped." It gives me a choice to report but I get a blank screen when I try. Any ideas, your experiences? Thanks
    03-12-2020 01:25 PM
  2. B. Diddy's Avatar
    Have you already tried clearing the Google app cache and data in Settings>Apps​?
    03-12-2020 02:21 PM
  3. mustang7757's Avatar
    Or you can long press Google app tap Info then scroll to storage clear data,cache and force stop.
    (Short cut way )
    B. Diddy likes this.
    03-12-2020 02:27 PM
  4. lan4's Avatar
    Thanks, I cleared the google cache and force stopped it. Nothing changed. I also cleared the assistant cache I misspoke before. When I tap Reportit tells me to upgrade the app and when I do that it says "Item noot found." I think that's because I have the latest version of assistant (0.1.187945513.)
    03-12-2020 03:53 PM

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