[TcRoc]

New to the Galaxy note 3,, had a gs3.
When I open emails with pictures attached it used to say load more details when I first got phone. I would click that and it would download the pictures right to the email to scroll through,,, now all of a sudden it says message and attachments , when I click attachments it loads preview and download for each picture,, you can't just scroll the pictures like it used to... if you download you have to go to downloads and view one at a time..

How do I fix this,, I don't think I changed anything and also never had this problem on my gs3

Thanks

[TcRoc]

Anyone?

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[TcRoc]

ok maybe I can explain differently,, is there a way to change options on how attachments open? This is driving me nuts, used to me able to just open email with attachments and scroll the pictures.. now its preview one at a time or download or have to go to downloads and look at one at a time. Never had to do this before.

[MArk50789]

I'm a iPhone convert. An I would like to know to. I get alot of attachments for work an it drives me nuts the steps I have to take.

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[TcRoc]

Crazy thing is my Galaxy S3 didn't have this problem nor did this new Galaxy note 3 for about the first 12 hours of ownership than all of sudden it changed. I just don't get it, very frustrating for a phone of this caliber. I'm still hoping maybe I did something that I can change back.

[hcane466]

Gmail was just updated Friday....that might be the difference

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[TcRoc]

works fine on my wifes ipad...on my desk top / laptop its the phone

[TcRoc]

206 views and no one knows what I'm talking about? Do all of your note3's open attachments this way ?? If so this is really lame.

[blanier98]

Are you talking about this?

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[TcRoc]

Yes

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[blanier98]

My phone has been like that since I got it

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[TcRoc]

Wow...I don't get it... it has to be a setting somewhere...

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[sarkycow]

Like blanier mine has been that way since I got it and yes it does suck. Though, I haven't really taken the time to try to find a resolution. Mostly I will just wait till I'm on my laptop if there are a lot of attachments on an email. But, that in itself is a bit of a stupid statement as this phone is supposed to enable you to do things without having to go on a computer.

Hope you find a resolution!

Sarks.

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[TcRoc]

Hope you find a resolution!

Sarks.

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So do I as its ridiculous

[roguetrader]

So do I as its ridiculous

OK - You can set it to auto-download attachments:- open e-mail app - hit button to left of home - settings - you will then see 'account settings' with email address written underneath, - press this - next heading is account settings, again with your e-mail address underneath - press your address - new screen starts with 'sync settings' etc, at the bottom of page, 'more settings' heading - press this - half way down page under 'data usage' - check box which says 'auto-download attachments' - done.
It's a bit long winded, but that's how I get there.
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[wrich2005]

The nice thing about android is there are alternative email apps. At least ten bona fide replacements. Not to be a jerk.. But hopefully one will work for you

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[TcRoc]

That option is not there
This is page after pressing more settings


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[roguetrader]

That option is not there
This is page after pressing more settings


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I see, this is how it looks on my settings - do you have the latest version of the app?


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[TcRoc]

Version 4.2 ,, can't find where i would update it if needed??? Under manage applications and click on email app doesn't show anywhere to update,,can't find anywhere else.

[roguetrader]

I have version 4.2 also - I cannot understand why they look different. Perhaps it's the email client itself that's not presenting you with the option. The one I have on there is Hotmail, I use the native Gmail app for Gmail of course.
It may be your network provider also. I'm in the UK by the way, perhaps it's a regional difference?
Will continue to think about this, it's annoying me somewhat.

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[TcRoc]

Thanks...I am on the Verizon network and email is thru Comcast...Gmail did the same thing as I have email there too..

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[roguetrader]

Thanks...I am on the Verizon network and email is thru Comcast...Gmail did the same thing as I have email there too..

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The option for attachments is also present in my Gmail, see pic.
I have a feeling it must be down to your network. How about something in security settings? Don't know, I'll continue digging.



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[anon24860]

I sent myself a picture in gmail that I needed to access on my phone that wasn't available to myself just last week. It shows up as a pic preview, which I can click through. That might only be because I sent it to myself though. I think, although I'll have to check, that someone sent me an mp3 that had the player pop up right in the email.

Know that this doesn't exactly help, but I don't seem to have the same problem as you.

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[anon24860]

The mp3 shows up as an attachment but when I click it, the player starts up and plays the track. Basically like hitting play.

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