1. ShelbyWright's Avatar
    Minor issue here but still a frustrating one. Love the phone but it automatically changes the ringtone back to the default ringtone after one call. It doesn't matter if it's a downloaded ringtone or a pre-installed one. The weird thing is that I had the exact same problem on the S4 so I thought it might be my SD card but I put in a new one and it didn't fix the problem. I have individual ringtones for various contacts and those don't change. I called Samsung and they had nothing so they told me to call Verizon and they didn't have anything either and wanted to exchange my phone but since I had the same problem on the S4, I'm thinking it's got to be something with me so I kept the phone. Oh, and I did do a factory reset but that didn't help either. Someone HAS to have an answer, help!!
    03-03-2014 11:01 AM
  2. pdub73's Avatar
    Well im going to take a stab at this...lets start with what app are you using to get/download ringtones?

    Sent from my SM-N900V using AC Forums mobile app
    03-05-2014 03:34 AM
  3. ShelbyWright's Avatar
    Thank you so much for answering! I got Zedge; however, that didn't seem to matter whether the ringtone was from an app or a preinstalled one, it still changes itself.
    03-05-2014 10:44 PM
  4. yarnsrj's Avatar
    I had that problem before on my S2. I had to copy ring tones to my device as well as sd card.

    from my "Note 3" on Tapatalk
    03-06-2014 03:06 PM
  5. pdub73's Avatar
    Shelby do u have any other ringtone apps like a ringtone maker, mp3 cutter?

    Sent from my SM-N900V using AC Forums mobile app
    03-06-2014 05:23 PM
  6. ShelbyWright's Avatar
    Not that I'm aware of or unless it came preinstalled.
    03-11-2014 05:48 AM
  7. pdub73's Avatar
    Not that I'm aware of or unless it came preinstalled.
    Okay im just being systematic...because u said you had the same exact problem on both ur note3 and S4 makes me believe its either an app or a setting causing the problem

    Sent from my SM-N900V using AC Forums mobile app
    03-11-2014 06:07 AM
  8. ShelbyWright's Avatar
    Makes total sense but I can't figure out what. When I got this phone a few weeks ago, one of the first things I did was change the ringtone before I added any apps because I was wondering the same thing. I called Samsung and Verizon but it's definitely not a setting or one I'm aware of. Maybe I'm just toxic to cellphones haha
    03-12-2014 08:46 PM

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