1. Eric Bentley's Avatar
    it was more than 50% charged, and when i took it out of my pocket, it was dead as a brick. it won't turn on. no red light nothing. i plugged it into the charger, and still nothing. it is a new phone, bought just 6 weeks ago. help!
    03-16-2014 09:13 PM
  2. Vudumedic's Avatar
    Pull the battery and the SIM card, wait 45 seconds then put them back in. Try booting up and see what happens.

    Posted via Android Central App
    dpham00 likes this.
    03-16-2014 09:20 PM
  3. Eric Bentley's Avatar
    that worked!! thanks so much!! what do you think the problem was?
    03-16-2014 09:38 PM
  4. jackwagon06's Avatar
    03-17-2014 11:38 AM
  5. b pennoyer's Avatar
    Exact same thing-bought Galaxy Note 3 about 6 wks ago-was charged- installing an app made it a brick. NOTHING . Call the 800 verizon customer support. They'll try all the usual- holdiing the power/volume down at same time- if nothing boots it up ask for a new phone- INSIST- my galaxy has been wack since I bought it- the rep was very good- finally decided to send a replacement in the mail- you'll need to return the dead phone to them within 5 days. Good Luck!
    05-26-2014 03:28 PM

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