1. ansa82's Avatar
    I got an email from a family member that seemed fishy. Had a link to a security update so I didn't install it. I deleted the email but had opened it. I ran the Verizon virus protection and it didn't find anything. However after turning my phone back on I see the file in my notifications asking me if I want to download it or cancel? How do I get rid of it? Thanks!!

    sent from my Note 3
    04-20-2014 01:08 PM
  2. neonworm's Avatar
    Did you push cancel?
    04-20-2014 01:29 PM
  3. ansa82's Avatar
    Yes I pushed cancel but after going to church I turned my phone back on and it did it all again. It showed a "security pac" on my notification bar and this time labeled it #2. It says download complete (same as before) but asks me to install or cancel so I push cancel. I ran Verizon security again but nothing shows up. Is this going to try to infect my phone each time I turn it on??

    sent from my Note 3
    04-20-2014 01:44 PM
  4. neonworm's Avatar
    I would do a factory reset. That way you know it is gone for sure. Make sure to back up your stuff first.
    04-21-2014 12:50 AM
  5. ansa82's Avatar
    I would do a factory reset. That way you know it is gone for sure. Make sure to back up your stuff first.
    Thanks!

    sent from my Note 3
    04-21-2014 12:08 PM
  6. neonworm's Avatar
    Thanks!

    sent from my Note 3
    Let me know how it works out
    04-21-2014 01:49 PM
  7. ansa82's Avatar
    Let me know how it works out
    Seems to have worked. I haven't seen anything fishy pop up again.
    Thanks!

    sent from my Note 3
    04-22-2014 07:19 AM
  8. neonworm's Avatar
    Seems to have worked. I haven't seen anything fishy pop up again.
    Thanks!

    sent from my Note 3
    Glad to help
    04-22-2014 10:50 AM

Similar Threads

  1. How many of you guys use Anti-virus apps on your phone?
    By waz ahmer in forum Android Security Apps, Tips & Strategies
    Replies: 42
    Last Post: 05-27-2016, 04:49 AM
  2. Do I Really Need An Anti-Virus?
    By isamsson in forum Samsung Galaxy Note 2
    Replies: 7
    Last Post: 05-24-2014, 04:25 AM
  3. Anyone Using Virus Protection Of Any Kind?
    By PsychDoc in forum Samsung Galaxy S5
    Replies: 4
    Last Post: 04-20-2014, 11:32 AM
  4. Virus Protection
    By cardboard60 in forum Android Security Talk
    Replies: 1
    Last Post: 04-12-2014, 10:07 PM
  5. Anti-virus/Malware protection for my phone
    By Cyril Bihary in forum Android Security Talk
    Replies: 1
    Last Post: 04-11-2014, 10:52 AM
LINK TO POST COPIED TO CLIPBOARD