I locked myself out and forgot PIN number - Help please

[Casey Cheung]

I was screwing around with security settings, and inadvertently changed my PIN number to something different on my Note 3 phone. Now I'm locked out as I don't know what exactly is the changed PIN number. I can't access my phone now. Duh!! Anyone have a solution other than doing a hard reset?

EDIT: Screen now says you have incorrectly typed your PIN 25 times, please wait 30 seconds to try agin. I'm not seeing any other alternatives to access my phone.

Thanks!
Casey

 

[VDub2174]

Most I could say is to take it to your carrier. Maybe they can do something for you.

 

[Almeuit]

Do you have your Google account on your phone?

Sent from my T-Mobile Note 3 using AC Forums.

 

[yarnsrj]

Hard reset bro. My step daughter did the same and couldn't remember the pattern. Call verizon but I'm pretty sure they're gonna tell you the same. Or keep trying the pin.

from "Ms Note 3"

 

[Casey Cheung]

Yes, I have a Google account, but that option is not showing up to ask me about it.

 

[Almeuit]

Yes, I have a Google account, but that option is not showing up to ask me about it.

Login to Android device manager on a PC via your Google account.. From there you can setup a password which will overwrite the existing one.

Sent from my T-Mobile Note 3 using AC Forums.

 

[pcbtmr]

Could you elaborate on this please? Is "Android device manager" a website for logging into, an application to download and from where? Is this something that TMO provides but not VZW?

 

[Casey Cheung]

Thanks guys for your replies. I ended up doing a hard reset. Blah! Oh well, starting from almost scratch now.

 

[Almeuit]

Could you elaborate on this please? Is "Android device manager" a website for logging into, an application to download and from where? Is this something that TMO provides but not VZW?

It is actually an Android thing.. Not a carrier thing. Take a look at the link below. .

http://forums.androidcentral.com/showthread.php?p=3519413

Sent from my T-Mobile Note 3 using AC Forums.

 

[pcbtmr]

That is slick!
I sent a Ring request to my old phone but nothing happened.
Thanks for the info!

 

[lterry913]

I don't know for sure but I think you have to allow android device manager to have control of your phone in phone settings under security>device managers...otherwise it will not have permission to access the phone.

I could be mistaken. Someone may correct if I am wrong.

 

[dpham00]

I don't know for sure but I think you have to allow android device manager to have control of your phone in phone settings under security>device managers...otherwise it will not have permission to access the phone.

I could be mistaken. Someone may correct if I am wrong.

You are correct.

Sent from my Verizon Samsung Galaxy Note 3

 

[lterry913]

So android device manager will not let op into phone because it can not be made an administrator due to the fact he/she can't get into phone... Op will have to probably contact service provider to get them into phone so they can prove it is their phone.

 

[dpham00]

So android device manager will not let op into phone because it can not be made an administrator due to the fact he/she can't get into phone... Op will have to probably contact service provider to get them into phone so they can prove it is their phone.

That is correct, it would have to be set up before hand. I agree contacting the carrier is the best bet now, if adm isn't set up

Sent from my LG G Pad 8.3