About a month ago my husband had his note 3 in his front pants pocket while he was running. He tripped and fell and landed on the pocket his phone was in. The screen is not cracked, or even scratched, but the phone did suffer some jarring in the fall. From that point on, even when plugged in on the charger, the phone will not turn on. There's no LED light power indication, no vibration, no screen image, it's just dead.
After doing some research, I disassembled the phone. When I took the back plate off the phone I noticed the LCD flex cable had disconnected from the motherboard. After reconnecting it and checking to make sure all other cable connections were secure, I reassembled the phone. Still won't turn on, even when it's plugged in. I tried a hard master reset as well, nothing happened. The battery looks to be fine, as well as all components of the phone. Can somebody please point me in the right direction?
Posted via the Android Central App
12-13-2014 12:20 PM