1. prodigy1814's Avatar
    Why would they send out this email if the phone is not being officially released by Verizon until May 30th? Even though Wirefly never gave a shipping date, I think most pre-ordering customers are already aware of the May 30th date. However, the wording is quite interesting. "we have a shipment already en route to us...we will ship it immediately as soon as we receive the shipment".


    -------------------------------------------------------------


    Thank you for shopping with Wirefly.com.

    Response to our offer on the Samsung Galaxy S 4 Black Mist - 4G LTE this week was so great that we have depleted our inventory. Please dont worry though, we have a shipment already en route to us. We just wanted to send you a courtesy email to let you know why your phone hasnt shipped yet.

    We know that you are anxious to get your new phone, but unfortunately we cant tell you exactly when your Samsung Galaxy S 4 Black Mist - 4G LTE will ship. We receive deliveries several times each day and are turning the phones around and shipping them to customers immediately. We are in regular contact with Verizon Wireless and are confident well be shipping your phone soon.

    We can tell you that:

    Your price is protected what you ordered is what you will pay regardless of whether the price increases
    Your phone is reserved you will receive a phone from the first shipment we receive
    Your promotions will be honored any promotions included as part of your order will be fulfilled when your order ships
    We will ship it immediately as soon as we receive the shipment, we will prioritize your shipment and process it immediately. Once it has been packed, we will send you an email and update our Customer Support Customer Support site with the FedEx tracking number as soon as it is ready to ship

    We are normally pretty good at predicting our inventory but the demand for the Samsung Galaxy S 4 Black Mist - 4G LTE even surprised us.


    Thanks again for shopping with us. Your phone will be on its way to you soon.

    Sincerely,
    Your Friends at Wirefly.com
    05-08-2013 07:03 PM
  2. ibcop's Avatar
    I'm certain that's a generic form email. Maybe they say they have depleted their inventory because they have pre-sold all units they expect to receive.
    05-08-2013 10:10 PM
  3. wirefly_kim's Avatar
    Why would they send out this email if the phone is not being officially released by Verizon until May 30th? Even though Wirefly never gave a shipping date, I think most pre-ordering customers are already aware of the May 30th date. However, the wording is quite interesting. "we have a shipment already en route to us...we will ship it immediately as soon as we receive the shipment".


    -------------------------------------------------------------


    Thank you for shopping with Wirefly.com.

    Response to our offer on the Samsung Galaxy S 4 Black Mist - 4G LTE this week was so great that we have depleted our inventory. Please dont worry though, we have a shipment already en route to us. We just wanted to send you a courtesy email to let you know why your phone hasnt shipped yet.

    We know that you are anxious to get your new phone, but unfortunately we cant tell you exactly when your Samsung Galaxy S 4 Black Mist - 4G LTE will ship. We receive deliveries several times each day and are turning the phones around and shipping them to customers immediately. We are in regular contact with Verizon Wireless and are confident well be shipping your phone soon.

    We can tell you that:

    Your price is protected what you ordered is what you will pay regardless of whether the price increases
    Your phone is reserved you will receive a phone from the first shipment we receive
    Your promotions will be honored any promotions included as part of your order will be fulfilled when your order ships
    We will ship it immediately as soon as we receive the shipment, we will prioritize your shipment and process it immediately. Once it has been packed, we will send you an email and update our Customer Support Customer Support site with the FedEx tracking number as soon as it is ready to ship

    We are normally pretty good at predicting our inventory but the demand for the Samsung Galaxy S 4 Black Mist - 4G LTE even surprised us.


    Thanks again for shopping with us. Your phone will be on its way to you soon.

    Sincerely,
    Your Friends at Wirefly.com
    I am SO SORRY about this....our system automatically generated this email and sent it to you. You are correct.....we will not be able to do anything until VZW launches the phone. I do apologize for the confusion that this may have caused....and if I can do anything else to be of assistance to you, please let me know.
    05-09-2013 12:25 PM

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