05-29-2013 06:16 PM
330 ... 678910 ...
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  1. abwchris's Avatar
    Refusing to process mine, saying it will be done so automatically.
    05-23-2013 02:05 PM
  2. Parafly's Avatar
    Refusing to process mine, saying it will be done so automatically.
    Hang up and try someone else

    Sent from my Nexus 7 using Tapatalk HD
    05-23-2013 02:07 PM
  3. abwchris's Avatar
    4th different rep, same deal.
    05-23-2013 02:08 PM
  4. effreyj's Avatar
    4th different rep, same deal.
    What date was your order?
    05-23-2013 02:09 PM
  5. addicted2tech's Avatar
    Refusing to process mine, saying it will be done so automatically.
    Yeah, would've been great if the "automatically" was in the order they were received like they said it'd be.
    05-23-2013 02:09 PM
  6. DaGiff7's Avatar
    Processed mine, but said to allow 12 hours to finish my order and that it would ship tomorrow...
    05-23-2013 02:10 PM
  7. agdadred's Avatar
    Worked for me too, now it's "Ready to ship" and my card is charged as well
    2nd chat's the charm. I am carrier approved and ready to ship!
    05-23-2013 02:11 PM
  8. abwchris's Avatar
    Hoping the 5th times the charm haha
    05-23-2013 02:13 PM
  9. addicted2tech's Avatar
    2nd chat's the charm. I am carrier approved and ready to ship!
    Boo, I can't get chat to work. Says "Resource cannot be found." It was working earlier, but I closed it when I got someone on the phone.
    05-23-2013 02:14 PM
  10. effreyj's Avatar
    Boo, I can't get chat to work. Says "Resource cannot be found." It was working earlier, but I closed it when I got someone on the phone.
    I had that issue and the problem was that I had put a quotation in the text box. Make sure you don't have any special characters in there.
    05-23-2013 02:19 PM
  11. a4000's Avatar
    Just got my order validation check mark thru chat and order is ready to ship...etc. Ordered on the 19th.

    Not counting on it shipping today, but I will refresh the page every couple seconds anyway.
    05-23-2013 02:19 PM
  12. effreyj's Avatar
    Just got my order validation check mark thru chat and order is ready to ship...etc. Ordered on the 19th.

    Not counting on it shipping today, but I will refresh the page every couple seconds anyway.
    My estimated ship date is today and estimated delivery date is tomorrow on my order status page.
    05-23-2013 02:24 PM
  13. kittygetwet's Avatar
    My estimated ship date is today and estimated delivery date is tomorrow on my order status page.
    You would think that anyone with a credit card charge should ship today. Not stating that as fact just random thought. Since good online business practices and large stores do not charge until it is actually shipping out immediately.
    05-23-2013 02:29 PM
  14. effreyj's Avatar
    Mine shipped and I have a tracking number now!
    05-23-2013 02:37 PM
  15. addicted2tech's Avatar
    I'm so mad! I refreshed and both orders were cancelled!
    05-23-2013 02:38 PM
  16. kittygetwet's Avatar
    Mine shipped and I have a tracking number now!
    Congrats! I still don't have order validated yet. They did charge and process the carrier stuff when i chatted with them earlier. Not sweating it just figure gotta wait and see. They sending out as many as they can, fast as they can.
    05-23-2013 02:43 PM
  17. jocoze's Avatar
    Mine just shipped too! Haven't received an email yet, but I refreshed the page and it said it shipped.
    05-23-2013 02:43 PM
  18. addicted2tech's Avatar
    so mad! grrrr. Im chatting with them now.
    05-23-2013 02:45 PM
  19. addicted2tech's Avatar
    This is why it was cancelled: Your personal information cannot be validated sufficiently to pass our screening process. In order to protect your information, we have cancelled the order and are unable to reinstate it at this time.

    AND

    I am allowed to place another order AFTER 60 days. I'll try Amazon.
    05-23-2013 02:49 PM
  20. KillVolume's Avatar
    Just talked to a rep in the chat after reading this thread, got my order validated and my card has been charged. Took like 15 minutes. He told me my order would be shipped today and I'd get my phone tomorrow.
    05-23-2013 03:01 PM
  21. a4000's Avatar
    Just talked to a rep in the chat after reading this thread, got my order validated and my card has been charged. Took like 15 minutes. He told me my order would be shipped today and I'd get my phone tomorrow.
    Looks like I may be sick tomorrow, cough, cough.
    05-23-2013 03:03 PM
  22. DaGiff7's Avatar
    Second chat attempt, after going through all the verification :

    Daniel: Your order has been completed.
    Daniel: Please continue to check our Customer Service Portal for more details.
    Daniel: Is there anything else I can do for you today?
    - : Will this be shipping today?
    Daniel: Yes, your order will ship Today itself.
    Daniel: You will be receiving an e-mail in next 6-12 hours with the further information.
    05-23-2013 03:05 PM
  23. abwchris's Avatar
    Got mine processed and its in ready to ship status. Main hang up was Verizon not being able to port my number because the area code is restricted on Verizon from the Alltel sale a couple of years ago.
    05-23-2013 03:12 PM
  24. addicted2tech's Avatar
    I'm going to end up going to the store tonight. If I order on Amazon it comes out at about the same price
    05-23-2013 03:17 PM
  25. Zooks64's Avatar
    I ordered a white one from Newegg on 5/10. A couple of days ago the Carrier Approval box was checked but just now it still said waiting for carrier approval.

    I got into chat and they took care of that but now he's trying to get the rest of the order processed. I sure hope it gets shipped out today!
    05-23-2013 03:19 PM
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