05-29-2013 05:16 PM
330 ... 7891011 ...
tools
  1. that0n3guy's Avatar
    You guys should state who you ordered through. I still have no progress from Samsung Galaxy S 4 Black Mist - 4G LTE Carrier Approved. I ordered with WireFly on May 3rd, 2013.
    05-23-2013 02:22 PM
  2. Parafly's Avatar
    This is why it was cancelled: Your personal information cannot be validated sufficiently to pass our screening process. In order to protect your information, we have cancelled the order and are unable to reinstate it at this time.

    AND

    I am allowed to place another order AFTER 60 days. I'll try Amazon.
    That's sucks !!

    Sent from my Nexus 7 using Tapatalk HD
    05-23-2013 02:24 PM
  3. effreyj's Avatar
    Yay, my tracking number works now! Says it's going to be delivered around 3pm tomorrow
    05-23-2013 02:27 PM
  4. agdadred's Avatar
    Mine shipped and I have a tracking number now!
    Same here ordered 5/20 through Newegg
    05-23-2013 02:29 PM
  5. prodigy1814's Avatar
    The Simplexity distribution center is in Maryland. I wonder if they are shipping first to customers from more distant states to guarantee it gets delivered by tomorrow. They told me that 7pm is the last call for shipping.
    05-23-2013 02:31 PM
  6. D_Nice's Avatar
    Looks like my phones are being shipped from Largo, MD to be delivered tomorrow by 3 PM, no signature required.
    05-23-2013 02:31 PM
  7. prodigy1814's Avatar
    Same here ordered 5/20 through Newegg
    I ordered from newegg on 5/9. Mine has not shipped. What state are you in?
    05-23-2013 02:32 PM
  8. agdadred's Avatar
    I ordered from newegg on 5/9. Mine has not shipped. What state are you in?
    NC
    05-23-2013 02:33 PM
  9. addicted2tech's Avatar
    Yeah with Amazon it would've been $242 a phone. I think I'm just going to go to VZW today after work, with the $50 rebate it'll be like $277 per phone. Super bummed that I'll be spending $100 more, but I don't have much other choices right now
    05-23-2013 02:35 PM
  10. Parafly's Avatar
    Did you get notified via email or what
    05-23-2013 02:35 PM
  11. agdadred's Avatar
    used chat to have rep process the order....as suggested by kittygetwet.
    05-23-2013 02:36 PM
  12. addicted2tech's Avatar
    Did you get notified via email or what
    I got an email that said this "Unfortunately, we have been unable to contact you to let you know that we are unable to complete the processing of your new Samsung Galaxy S 4 Black Mist - 4G LTE. We have cancelled this device and any accessories that you ordered with it. We are also releasing any funds authorized on your credit card for this device. If you would like to restore this item, please use our Live Chat feature on our Customer Support site and an agent will gladly assist you."

    So I chatted with someone and they said they couldn't verify my personal information sufficiently and they could not reinstate the order. I asked if I could place a new order, and was told "Yes, you can place a new Simplexity order after 60 days."

    And then she told me to have a great day.
    05-23-2013 02:38 PM
  13. that0n3guy's Avatar
    Just went into the Wirefly chat, got someone who took ages to respond and the following:

    Sourav Chatterjee: Thank you for the verification. It will just take a minute or two for me to review your order information.
    Removed for privacy: Alright.
    Sourav Chatterjee: My system is showing that the Samsung Galaxy S 4 Black Mist - 4G LTE has been launched today.
    Sourav Chatterjee: And once the phone is going to be shipped in the order sequence as they were ordered originally.
    Sourav Chatterjee: But since the phone is a pre-order phone and has been launched today.
    Sourav Chatterjee: Hence when the phone will be shipped we will notify you about the same via email along with the tracking number.
    Always so helpful.
    05-23-2013 02:42 PM
  14. agdadred's Avatar
    Just went into the Wirefly chat, got some lady who took ages to respond and the following:
    ask can your order be processed now. It took me 2 chat sessions to get it done.
    05-23-2013 02:44 PM
  15. Parafly's Avatar
    Just went into the Wirefly chat, got some lady who took ages to respond and the following:



    Always so helpful.
    Everything on my side looks good to go just waiting on a tracking # . ARGH
    05-23-2013 02:44 PM
  16. dirt4444's Avatar
    Supposedly my order was ready to ship and they called me stating my verizon account balance had to be at zero. Had to pay the balance and they said it should still be shipped today but we will see. (newegg btw).
    05-23-2013 02:44 PM
  17. Jason Roys's Avatar
    It won't let me chat with a rep for some reason. It keeps saying "requested resource could not be found"
    me too
    05-23-2013 02:46 PM
  18. that0n3guy's Avatar
    I got a new chat person who assured me that my order is shipping today and that I should expect to receive it tomorrow: (Wirefly, ordered May 4th)

    Please wait while we find an agent to assist you....
    You have been connected to Manoj P .
    Manoj P : Hi REMOVED, I'd be happy to help you today. Could you please provide the last 4 digits of your SSN?
    REMOVED: REMOVED
    Manoj P : Thank you for the verification.
    Manoj P : Congratulations REMOVED, your order is complete now and it will be shipped from our distribution center today.
    Manoj P : Once your phone is shipped, you wil receive a confirmatory e-mail providing with the details of your order and estimated date of delivery with tracking number.
    REMOVED: Should I expect to receive my order tomorrow then?
    Manoj P : Yes.
    REMOVED: When should I expect to receive my tracking information?
    Manoj P : It will be e-mail ed once the phone is shipped today.
    REMOVED: Alright, thank you for your assistance
    Manoj P : You are welcome.
    Manoj P : Is there anything else I can help you with?
    REMOVED: Not right now
    REMOVED: Thanks again.
    05-23-2013 02:49 PM
  19. effreyj's Avatar
    I got a new chat person who assured me that my order is shipping today and that I should expect to receive it tomorrow: (Wirefly, ordered May 4th)
    Manoj P was who I chatted with too!
    05-23-2013 02:50 PM
  20. kittygetwet's Avatar
    K well I'm about to head home and will keep an eye on it a little later.

    Status:
    Newegg order on the 23rd.
    Chatted today to see if it may ship today. They processed order on the spot.
    Credit Card charged.
    Just sitting at "Ready To Ship"
    05-23-2013 02:51 PM
  21. Jason Roys's Avatar
    Newegg order 17th. Hasn't shipped. Tried chat in a different browser. I'm told it's delayed as phone line not eligible. Was told in order on 17th they'd transfer eligibility from eligible line. Chatting to resolve with rep, requesting they process to ship today
    05-23-2013 03:15 PM
  22. jocoze's Avatar
    You guys should state who you ordered through. I still have no progress from Samsung Galaxy S 4 Black Mist - 4G LTE Carrier Approved. I ordered with WireFly on May 3rd, 2013.
    I ordered through Wirefly on 5/16. I was stuck on carrier approved until I chatted with them earlier today then it switched to "order validation." I received the shipping email about an hour after that.
    05-23-2013 03:25 PM
  23. kittygetwet's Avatar
    OK shipped while driving home

    Status:
    Newegg order on the 23rd 16 GB Black Mist
    Chatted today to see if it may ship today. They processed order on the spot. 12:45pm
    Credit Card charged. 1:00pm
    Just sitting at "Ready To Ship" 1:00 - 4:00 pm
    Got email that it will be shipping and that I will get tracking info soon 4:15pm
    Got tracking number and fedex site says picked up and delivery tomorrow 4:30pm

    Sorry to all the 3 week old preorders with no luck
    05-23-2013 03:44 PM
  24. jawiler's Avatar
    I finally got the approval, hopefully it will ship out today so I can get it tomorrow
    05-23-2013 03:48 PM
  25. Jason Roys's Avatar
    Newegg order 17th. Hasn't shipped. Tried chat in a different browser. I'm told it's delayed as phone line not eligible. Was told in order on 17th they'd transfer eligibility from eligible line. Chatting to resolve with rep, requesting they process to ship today
    rep transferred eligibility and processed to ship today. Card charged, status changed to ready to ship. Feels good, man
    agdadred likes this.
    05-23-2013 03:51 PM
330 ... 7891011 ...

Similar Threads

  1. Replies: 896
    Last Post: 11-15-2011, 08:29 AM
  2. Preorder at Wirefly for $150
    By thekarens in forum Sprint Galaxy S II Epic 4G Touch
    Replies: 55
    Last Post: 09-10-2011, 05:37 PM
  3. Replies: 145
    Last Post: 06-27-2011, 09:31 PM
  4. will the GB ota update erase my apps, etc?
    By raymund15 in forum Motorola Droid X
    Replies: 5
    Last Post: 05-26-2011, 09:32 PM
  5. how to update radios, prls, wimax...etc
    By interhawk1 in forum HTC EVO 4G Rooting, ROMs, and Hacks
    Replies: 3
    Last Post: 05-21-2011, 12:07 AM
LINK TO POST COPIED TO CLIPBOARD